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Senior Manager, IT Service Management & Incident Leadership

Mashreq Bank

Mashreq Bank is seeking a Senior Manager - Technology, Service Management, to lead a 24x7 operations team focused on service availability and ITIL governance across multiple geographies. This role will ensure reliable technology services for staff and customers by driving governance, improvements, and automation.

You will oversee incident management, ensure accurate severity classification, and coordinate communications with technology and business stakeholders to support faster resolution and

#J-18808-Ljbffr

Vacancy posted 19 hours ago
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