Senior Manager - Systems and Network Administration

Senior Manager - Systems and Network Administration

  Job Title:

Senior Manager - System and Network administration

Reporting to:

Head of Technology

Alternate Reporting:

CEO

Location:

Kharian Liaison Office, Pakistan

 
Job Summary:

The Senior Manager – Systems and Network Administration will oversee the System and Network Support team to ensure the smooth and secure operation of the company’s IT infrastructure. This role involves managing email exchange , active directory, data servers, domains, DNS, SSL, XDR, VOIP, Internet, MDM and overall network security and management. The ideal candidate will possess strong leadership skills, technical expertise, and a proactive approach to maintaining and improving the organization’s IT systems.
 
Key Responsibilities:

1. Team Management:

• Lead, mentor, and manage the System and Network team to ensure high performance and efficiency.
• Allocate tasks, monitor progress, and ensure timely resolution of issues.
• Provide training and development opportunities for the team to stay updated with the latest technologies.

1. Network Management:

• Design, implement, and manage local area networks (LAN), wide area networks (WAN), and other network segments.
• Ensure network connectivity throughout the company’s LAN/WAN infrastructure is on par with technical considerations.
• Monitor network performance and troubleshoot connectivity issues.
• Troubleshoot network problems and outages, and collaborate with network architects on optimization.

1. Server Management:

• Oversee email server management, ensuring reliable and secure communication.
• Manage active directory servers, including user authentication, permissions, and configurations.
• Ensure optimal performance and security of data servers, including backup and recovery processes.
• Manage Linux servers, ensuring high availability and security.

1. System Setup and Configuration:

• Install, configure, and maintain hardware and software components, including operating systems, application servers, and network devices.
• Collaborate with the IT team to design and implement system architecture to meet business requirements.

1. System Monitoring and Maintenance:

• Proactively monitor system performance, identifying and resolving issues to ensure uninterrupted service availability.
• Perform routine system maintenance tasks, such as updates, patches, and security enhancements.

1. Security and Compliance:

• Develop and implement security protocols to protect the organization’s IT assets.
• Conduct regular security audits, vulnerability assessments, and risk management.
• Manage firewalls, intrusion detection/prevention systems, antivirus solutions, and VPN services.
• Implement and enforce security best practices to protect systems against threats and vulnerabilities.
• Ensure compliance with industry standards and regulations, such as GDPR, ISO-27001, PCI-DSS or other relevant requirements.
• Oversee Data Loss Prevention (DLP) systems to safeguard sensitive information.
• Implement and manage Extended Detection and Response (XDR) solutions for enhanced threat detection.

1. Public/Local IP Management:

• Assign and maintain records of all public and local IP addresses.

1. SSL Management:

• Monitor and renew SSL certificates to maintain secure web communications.
• Implement best practices for SSL certificate usage and management.

1. Microsoft 365 Management:

• Maintain Microsoft Office 365/Intune licenses and subscriptions.
• Oversee user creation, deactivation, data backup, and license purchase/renewal.

1. Backup and Recovery:

• Develop and maintain backup and disaster recovery strategies to safeguard critical data and services.
• Test and document recovery procedures to minimize downtime in case of system failures.

1. Endpoint and Device Management:

• Implement and oversee Mobile Device Management (MDM) solutions to secure company devices.

1. FTP Management:

• Ensure the secure operation and maintenance of FTP servers.
• Manage user access and data transfers through FTP servers.

1. Attendance Server Management:

• Manage attendance servers, ensuring accurate data capture and reporting.
• Troubleshoot and resolve any issues with attendance systems.

1. Wi-Fi Network Management:

• Oversee the configuration and maintenance of Wi-Fi networks for seamless connectivity.
• Ensure secure access and monitor for unauthorized activities.

1. Documentation and Reporting:

• Maintain accurate and up-to-date documentation of system and network configurations, procedures, and troubleshooting guides.
• Generate reports on system performance, resource usage, capacity planning, and security incidents.
• Share regular updates with Team Lead and Head of Technology on a weekly, monthly, quarterly, and yearly basis.

1. System Optimization:

• Analyze system workloads and optimize resource allocation to improve performance and cost-efficiency.
• Recommend hardware and software upgrades when necessary.

Required Qualifications:
 
Education:

• • Bachelor’s degree in computer science, Information Technology, or a related field.

Certifications:

• • Relevant certifications such as CCNA, CCNP are highly desirable.

Experience:

• • Minimum 8-10 years of experience in IT network and security management.
  • At least 5 years of experience in a leadership or managerial role.

 
Technical Skills:

• • Proficiency in managing Windows and Linux servers.
  • Strong knowledge of network protocols, firewalls, VPNs, and security tools.
  • Experience with DNS, SSL certificates, and email server configurations.
  • Hands-on expertise with active directory, data servers, and backup systems.
  • Familiarity with Wi-Fi networks and attendance systems.
  • Experience with Data Loss Prevention (DLP), Extended Detection and Response (XDR), Mobile Device Management (MDM), and data security measures.
  • Expertise in email exchange management and VoIP services.

 
Key Competencies:

• • Strong leadership and team management skills.
  • Excellent troubleshooting and problem-solving abilities.
  • Ability to prioritize tasks and manage multiple responsibilities effectively.
  • Strong communication skills, both verbal and written.
  • Proactive and detail-oriented approach to work.

Benefits Entitlements:

• 1000 CC vehicle entitlement
• Fuel entitlement 
• Provident Fund
• Medical cover
• Life Insurance
• Mobile with free air time
• Free meals
• Free executive bachelors accommodation
• Paid Leaves including Annual Leaves, Casual Leaves, Sick Leaves, Medical, Bereavement, Wedding, Umrah and Hajj Leaves
• 5 Days work week etc.