Payments & Billing Lead for New Connections
Sui Southern Gas Company Limited
- Generate challans for the collection of application fees, connection charges, demand notes, security deposits, etc., from customers applying for new gas connections.
- Maintain and organize records and documentation of paid challans, demand notes, etc.
- Review the completeness and accuracy of payment details linked to connection charges.
- Coordinate with teams handling the processing of new connection applications to ensure accurate capture of all financial aspects.
- Confirm that payment details correspond with the information provided in the connection application.
- Reconcile payment records with the details of approved new connection applications.
- Investigate and resolve any discrepancies in payment information.
- Engage with customers on payment-related matters, providing clarity on payment requirements and procedures.
- Address customer inquiries and concerns regarding fees, charges, and payment processes.
- Ensure compliance with the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with the assigned role.
- Ensure compliance with the Business Principles and Ethics Policy / Code of Conduct.
- Undertake any other assignment as instructed by the immediate supervisor.
Vacancy posted 3 days ago
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