Product Compliance Coordinator

Chai Vision

Product Compliance Coordinator – International Markets

Job Title: Product Compliance Coordinator – International Markets

Department: International Expansion

Reports To: Joseph Gilbert (Department Head)

Location: Onsite – Pakistan Office

Job Type: Full-Time (8:00 AM – 4:00 PM UK Time) || Pk Time: 12:00 PM to 8:00 PM

Salary: $600 – $750 USD/month

About Chai Vision

Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact categories—from fitness and wellness to home goods, pet care, children’s products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless focus on product-market fit.

The organization is driven by a data-informed approach to growth, disciplined operational execution, and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, offering team members the opportunity to contribute within a fast-paced, performance-oriented organization focused on sustainable growth and long-term value creation.

Role Summary

The Product Compliance Coordinator ensures that all products, packaging, labeling, manuals, certifications, and regulatory documentation comply with applicable requirements across global markets, including the UK, EU, KSA, and other international regions. This role manages product compliance activities, maintains supplier certifications, ensures adherence to regional regulations, and supports timely product launches.

By proactively managing compliance requirements, this role helps minimize regulatory risk, prevent market access delays, protect the company’s reputation, and enable sustainable growth and revenue generation in international markets.

What You’ll Do

Compliance Strategy & Planning

• Develop and maintain the global product compliance strategy for key markets including the UK, EU, KSA, and other international regions.
• Define compliance requirements for new product launches and market expansion initiatives.
• Assess regulatory risks and provide recommendations to support business growth while maintaining compliance.
• Establish processes and controls to ensure ongoing compliance across products, packaging, labeling, manuals, and marketing claims.

Execution & Documentation

• Obtain, review, and maintain supplier certifications, declarations, test reports, and regulatory documentation.
• Ensure product packaging, labeling, recycling symbols, user manuals, and UK/EU Responsible Person (RP) details meet regional regulatory requirements.
• Review product claims, marketing materials, and content to ensure compliance with local regulations and avoid unauthorized medical or regulatory claims.
• Coordinate compliance activities for new product launches and existing product updates across all target markets.
• Monitor regulatory changes and implement required updates to products and documentation.

Market Entry & Growth

• Evaluate compliance requirements for entering new markets and launching new product categories.
• Identify regulatory barriers that may impact product commercialization and revenue opportunities.
• Partner with Product Development and Commercial teams to ensure compliance requirements are incorporated early in the product lifecycle.

Market Readiness & Launch Enablement

• Ensure all certifications, approvals, packaging, manuals, and documentation are completed before product launch.
• Resolve compliance-related issues that could delay product listings, shipments, customs clearance, or retail approvals.
• Support the compliant launch of products such as wellness and red light therapy devices, ensuring region-specific claims and labeling requirements are met.

Cross-Functional Collaboration

• Partner with Product Development, Sourcing, Quality, Marketing, Operations, and Legal teams to ensure compliance requirements are met.
• Liaise with suppliers, testing laboratories, certification bodies, and regulatory consultants to obtain and maintain required documentation.

Who You Are

• You have 3+ years of experience in product compliance, regulatory affairs, quality assurance, or a related field—ideally within eCommerce, consumer products, or international markets.
• You have working knowledge of UK, EU, and/or KSA product regulations, including labeling, packaging, certifications, and Responsible Person (RP) requirements.
• You are highly organized and detail-oriented, with the ability to manage multiple certifications, deadlines, and documentation streams simultaneously.
• You are both strategic and execution-driven, comfortable defining processes and doing the hands‑on work to keep products compliant.
• You are collaborative, proactive, and outcome-focused, thriving in a high-growth, multi‑brand environment.
• You communicate clearly with suppliers, laboratories, certification bodies, and internal teams across time zones.

Qualifications

• Bachelor’s degree in Business, Engineering, Quality, Law, Supply Chain, or a related field.
• 3+ years of experience in product compliance, regulatory affairs, or quality assurance.
• Familiarity with international product regulations and certification processes (UK/EU/KSA preferred).
• Strong documentation, coordination, and stakeholder-management skills.
• Ability to work onsite during UK business hours (8:00 AM – 4:00 PM UK time).

Tools & Systems

Monday.com · Microsoft Teams · Microsoft 365 (Excel, SharePoint) · Amazon Seller Central · ChatGPT

Why Work With Us

• 10 Paid time off
• 15 days of National /Public holiday schedule so you can celebrate what matters to you
• 5 sick Leave
• Medical insurance
• Continued education opportunities to keep your skills sharp
• Holiday and birthday gifts—we celebrate our people
• A collaborative, high-energy environment where ideas become action
• Real room to grow as we scale

“If you thrive in a fast-paced, data-driven environment and want to make a real impact at a growing eCommerce company, you’ll love working here!”