Manager Pharmacy

A Pharmacy Manager is responsible for overseeing the daily operations of a pharmacy, ensuring that all activities align with legal, ethical, and safety standards.

Job Responsibilities:

Staff Management:

• Supervise and train pharmacy staff, including pharmacists, pharmacy technicians, and support staff.
• Schedule shifts and manage staffing levels to ensure optimal customer service and workflow.
• Conduct performance evaluations and provide coaching to improve team performance.

Inventory and Stock Management:

• Oversee medication inventory and ensure proper stocking of drugs and pharmaceutical supplies.
• Conduct regular audits to check for expired medications and maintain accurate records of drug inventory.
• Order and procure medications as necessary while maintaining cost efficiency.

Regulatory Compliance:

• Ensure the pharmacy complies with all local, state, and federal regulations, including those related to controlled substances.
• Maintain accurate records of prescriptions and medications dispensed in accordance with legal requirements.
• Ensure that the pharmacy operates in line with safety standards and quality control protocols.

Patient Care:

• Provide guidance and counseling to patients regarding their prescriptions, potential drug interactions, and usage.
• Assist in immunization services, health screenings, and other patient care services as applicable.
• Handle patient complaints and resolve issues related to pharmacy services.

Financial Management:

• Monitor and manage pharmacy budgets, including controlling costs and optimizing revenue streams.
• Review pricing and ensure that the pharmacy remains competitive in the marketplace while maintaining profit margins.

Collaboration and Communication:

• Collaborate with other healthcare professionals, including physicians and nurses, to optimize patient care.
• Communicate with suppliers, insurance providers, and vendors to ensure smooth operations.

Quality Control:

• Implement and enforce safety protocols, including proper handling, storage, and disposal of medications.
• Conduct regular audits of processes to ensure quality standards are met and continuously improve workflow efficiency.

Technology and Systems Management:

• Oversee pharmacy management software and ensure that systems are up to date.
• Monitor the accuracy of electronic health records (EHR) and ensure that prescription information is correctly processed.

Leadership and Strategic Planning :

• Develop and execute strategies to improve the pharmacy’s overall performance, customer satisfaction, and service delivery.
• Lead initiatives to enhance the pharmacy’s reputation and expand its services.

Education and Training :

• Stay up to date on pharmaceutical advancements, new medications, and treatment protocols.
• Provide ongoing education and training to staff on new pharmaceutical products, regulatory changes, and customer service practices.