Search Results: 369 vacancies
...Job Description
WHAT YOU WILL DO
The Escalation Agent/ Executive - is responsible for primarily handling contact center escalation through emails/calls of multiple domains business group and complex queries simultaneously. Suggests new ideas and providing customer...
...Job Description
WHAT YOU WILL DO
The social media Agent - is responsible for primarily handling social media incoming traffic... ...maintain a professional high-spirited attitude. Also, support channel calls/emails/ chats of multiple domains business group and complex...
...you are an individual with a physical or mental disability and need an accommodation during the application/hiring process, please call Qualcomm’s toll-free number found here for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals...
...Job Description
The Contact Centre Agent - is responsible for handling calls/emails/ chats of multiple domains business group and complex queries simultaneously. Suggests new ideas and providing customer suggestions to Team Leaders with prudence to maintain and enhance...
...Subject Matter Expert (SME) - is responsible for supporting on floor agent queries for any domains / business group in a timely manner when... ...needs first, be energetic and support agents to provide first call resolution (FCR) to all the customers.
•Evaluate problems of...
...At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn... ...you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
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...team/client
Provide status updates in daily/weekly conference calls
Maintain cordial relationship with onsite team/client... ...Accounts Payable
SAP FI – Asset Accounting
SAP CO – Cost Centers and Profit Centers
SAP CO – Internal Orders
SAP CO – Product...
...monitoring of all queues and services supported by the contact center. Ensures that calls are being answered and intra-day service levels and abandon... ...The RTA is responsible for real time monitoring of all agent activities, ensuring they are adhering to their schedules and...
...other products). We design, develop, enhance services that get called across every interaction between PayPal and its users and partners... ...of experimental features supported by appealing and user-centered design using Figma, Adobe XD.
Working knowledge of RDBMS. Understanding...
...visual reports using database source for key stakeholders in data-centered environments.
Candidate is expected to be highly analytical... ...an accommodation during the application/hiring process, please call Qualcomm’s toll-free number found here for assistance. Qualcomm...
...crucial to WBD’s future.
We are setting up an India Development Center to better support our global streaming services and assist... ...for protecting customer data.
Operational experience (i.e., on-call rotation, incident response, playbooks)
Ability to collaborate...
...xECM platform and surrounding components (Content Server, Archive Center, Brava, OTDS, Search & Indexing) and integrations with SAP,... ...exceptional customer support efficiently with a high focus on first call resolution
Strong attention to detail and the ability to...
...office in Hyderabad, India
What you’ll be doing (ie. job duties):
Develop and lead a team of high performing customer support agents across multiple channels (email, chat & phone).
Act as a trusted point of contact for escalations and high priority issues...
...degree in accounting or equivalent field is required
6+ years of progressive US/Global taxation experience
CPA/CA or Enrolled Agent
Preferred/Desired Qualifications:
Experience working directly with clients and/or global counterparts
Experience working with...
...Regional Service Managers and ensure participation in outage pacing calls
➢ Drive Cash collections in region with Fulfilment Managers &... ..., LC etc.Managing vendors, Freight Forwarder & Custom clearing agents .Maintain & update data for dispatches, invoices, collections,...
...capabilities to meet the growing inference needs of Cloud Data Centers, Edge and other applications. In this role you will work with Qualcomm... ...an accommodation during the application/hiring process, please call Qualcomm’s toll-free number found here for assistance....
...WHAT YOU WILL DO
The Training executive - is responsible for training of the Contact Centre Agents/ Executives by conducting sessions across all the channels supported (call/ email / chat/social media etc.). This is for both new hire & refresher training.
The...
...statistical and analytical techniques.
Technical skills:
Exposure/sound understanding of advanced analytics techniques like Agent based and dynamic transmission model
Proficient of programming languages (e.g. SQL, SAS, Python, R, VBA)
Exp erience using...
...largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and... ...changes, operating hours etc. to meet the optimum utilization of agents and seats. The Workforce Management team focuses on maximizing...
...is responsible for monitoring and controlling the daily service quality of the Contact Centre Agents/ Executives by conducting sessions across all the channels supported (call/ email /chat/social media etc.)
The Quality Controller Executive has no direct report. The Quality...