Search Results: 24 vacancies
...not afraid to take on new challenges. Putting the customer at the centre of everything you do plays a key role in our success. You’d be a... ...email, and, whenever needed – over the phone (perform outbound calls to customers when requested by them);
~Following established...
...that are blocking the team's progress, taking into account the self-organizing capabilities of the Development Team.
A change agent: to enable a culture in which Scrum teams can flourish.
Communication: critical in this role as you are listening, comprehending...
...at all levels and across diverse cultures.
~Strong project management skills and ability to manage multiple projects simultaneously with competing priorities and deadlines.
~Be a change agent with a people-first approach and strong problem-resolution skills....
...Product & Technology
Software Architect (Flows)
About CyberArk:
CyberArk (NASDAQ: CYBR), the global leader in Identity Security, centred on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine –...
...complex stakeholder map to ensure all of these capabilities are adopted and delivered at pace. We embrace the cloud and don’t run data centres. Software is mainly SaaS-based including Google products, Atlassian, and Slack so you will need an understanding of these...
Security Operations Centre Specialist
At Deliveroo, it is our mission to build the definitive food company. In order to do that, we’re building a company where everyone can belong, grow and do the best work of their lives.
As a Security Operations Centre Specialist...
...Hyderabad, India. In addition to several positions, we are looking for an Automation developer who will do technical solutions of Linux Agent. You must be an energetic self-starter with a desire to learn new things quickly. In this position, you will work with a team of...
...our next star player?
At PokerStars, we are passionate about our players, we listen to them and put their need and wants in the centre of what we do. We focus our energy and resource into building out our next-generation data platform, leveraging new technologies...
...models into AI solutions.
~Integrate Workato AI solutions with 3rd party applications and systems.
~Develop AI prompts.
~Build AI agents for domain-specific use cases.
~Build demos and showcases for Workato AI solutions.
~Position Workato AI solutions to customers...
...destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy,...
...customer support.
We are looking for someone who is proactive and not afraid to take on new challenges. Putting the customer at the centre of everything you do plays a key role in our success. You’d be a great fit if you are willing to take responsibility, if you are...
...providing outstanding support to the team and the customers.
As a Payment Services Team Lead you’ll be doing:
~Management of agents and all aspects related to that task – assisting them with difficult cases and providing guidance where necessary.
~Assigning...
...First Response Time, Rate, Phone Pickup, SLA, CSAT, NPS) to meet local and global targets.
~Develop Operational Strategies: Define call center strategies through needs assessments, performance reviews, capacity planning, and cost/benefit analyses.
~Shape Strategic...
...Collaborate with Product Management and Development team members to enhance our Security program
~Take part in the Security Operations on-call rotation, including leading all incident response efforts and documentation during your rotation
Requirements
Qualifications /...
...management, both internal and customer.
Ability to understand and advance issues efficiently and appropriately.
Comfortable hosting calls with multiple attendees, both technical and non-technical.
Skilled at negotiating firmly but fairly, demonstrating the ability to...
...Responsibilities:
Respond to monitoring alerts according to defined playbooks and procedures.
Enhance playbooks and procedures to reduce on-call toil.
Participate in Post Incident Reviews and discussions.
Provide on-call support & incident management. (On-call support and...
...their goals.
Our DevOps team ensures 24/7 coverage of our systems, and as part of the team, you will have to take part in the on-call shift schedule. Who are we looking for:
You have a proven experience in DevOps or Production Operations leadership role,...
...of signals to build a more comprehensive picture of the customer and submitting individual assessments in a timely manner.
~Make a call as to whether the customer was an abuser or not, basing your decision on the information available for both the claim and the order...
...complex enterprise businesses’ digital strategy/goals while providing personalized, consultative, and technical support – or as we call it, “White Glove” support. Onboarding includes a comprehensive training program, which will empower you with skills, resources, and...
...improvements
~Create and maintain internal knowledge libraries and contribute to the creation of user-facing content
~Participate in an on-call rotation to assist customers outside of normal working hours
Skills You'll Need to Bring:
~5+ years of experience working in a...
