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- ...About the Job: As a Customer Services Trainer , you will play a pivotal role in equipping our customer-facing teams with the skills, knowledge and confidence they need to provide outstanding service. You’ll be responsible for the design, delivery, and evaluation...
- ...The assessor will work as a team member contributing to quality service delivery. · Coaching and mentoring of Spoken English,... ...to improve their English by way of feedback via the QC. · Customer Services Training Specific to UK Culture – UK English Language....
- ...outgoing/incoming calls professionally Identify and assesses customer’s need to achieve satisfaction Giving follow up calls to the... ...at a specified date and time Stay up-to-date on product and service knowledge Follow communication procedures, guidelines, and...
- ...Pakistan, and the United Kingdom. We offer innovative solutions and services in Telecommunication, IT Networks, Managed Services, Staff... ...outcomes. Team Leadership: Lead and mentor a team of trainers, curriculum developers, and support staff. Requirements...
40000 PKR
...client communication, and maintaining sales records. The role plays a vital part in ensuring smooth sales operations and efficient customer service. Key Responsibilities: Handle order processing, invoicing, and sales documentation. Maintain and update customer...- ...What does your playfield look like? We work in a flexible but fast paced environment. We start and end with customers to deliver exceptional service. We love to innovate, prioritize, decide, and deliver. We love what we do, and we don’t rest until our targets...
- ...communications and logistics. Collect and compile participant feedback to assess training effectiveness. Coordinate with internal trainers and external facilitators for session delivery. Contribute to the continuous improvement of training programs through...
- ...Customer Service Representative Job Title Customer Support Executive Department Customer Experience Reporting To Assistant Manager - Customer Experience Company Name ACE Money Transfer Location ACE Tower, GT Road, Kharian, Punjab. Employment...
- ...Rawalpindi About Us: Reach First is a Canadian company that provides software development, digital marketing, and custom solutions services to our clients. We also build and operate multiple business units within various industries. Performance is at the core of...
- ...Manchester, United Kingdom. ACE Money Transfer is an online remittance services provider from UK, Europe, Canada, & Australia. ACE Money... ...development of products that meet the evolving needs of our customers. Key Responsibilities: Market Research & Analysis:...
- ...Money Transfer is a UK-based company headquartered in Manchester, United Kingdom. The company is an online remittance service provider for customers out of the UK, Canada, Australia, and the European Union, including Switzerland. The company is a parent company in a group...
- ...departments. Maintain records of employee participation and progress in CPD activities. Work with internal and external trainers to deliver subject-specific learning modules. Support the creation and update of professional development pathways and learning...
- ...leadership programs. Monitor training outcomes and compile reports to evaluate effectiveness and ROI. Coordinate external trainers, resources, and logistics for in-person and online sessions. Contribute to the continuous improvement of L&D processes and...
- ...Back-end : Develop RESTful APIs, business logic, and data services using Node.js, PHP (Laravel), or Python (Django/Flask). Database... ...(Django/Flask). Experience with CMS platforms: WordPress (custom theme/plugin development), Shopify. Good understanding of...
- ...Agent to Agent serving); Market Float management (2.3 days); DO service levels (daily basis 50%); Recharge (Jazz Load & Scratch cards)... ...and interpersonal collaboration, and fostering across-the-board customer-obsession. As one of the largest private sector...
- ...Manchester, United Kingdom. ACE Money Transfer is an online remittance services provider from UK, Europe, Canada, & Australia. ACE Money... ...to change of strategy, ideas, systems, etc. Must be customer service oriented. Proficiency in organizational planning with...
- ...property contracts related to our energy efficiency improvement services. Responsibilities: Prepare comprehensive property... ...to property queries and prepare clear, informed responses to customers via emails, messages, etc. Liaise with the Complaints Manager...
- ...Collecting due and overdue debts · Contacting individuals or business customers when payment is overdue · Processing payments and updating... ...impact cash collection · Provide a high standard of customer service at all times · Provide timely and accurate reports to the...
- ...an experienced Research Analyst with a proven track record in service-based research. The ideal candidate will have a strong... ...industries, including market trends, competitive analysis, and customer behavior. Develop and maintain a comprehensive understanding...
- ...external stakeholders to understand and investigate feedback into the service, function, or product provided Use data modelling... ...and open to change The ability to use your initiative Customer service skills The ability to work well with others Excellent...
- ...products, collaborate with cross functional teams and shape our service in a extravagant roadmap. Job Responsibilities work... ...manage relationships between teams, partners and customers taking overall responsibility for the success of your product...
- ...escalation channels in a timely manner Responsible for listening (and viewing) to customer calls, chats and other communications, and evaluating consumer data to measure agent service skills & policy adherence. Responsible for providing continuous process...
- ...Product Manager to oversee the full lifecycle of our product or service, from initial concept to launch and ongoing maintenance. This... ...improvement. · Regularly review and analyze product performance, customer feedback, and market trends. · Identify opportunities for...
- ...A process driven and service mindset who can bridge the teams like a well engaged department with internal and external stakeholder management... ...roles and responsibilities. · Establishing and monitoring customer service standards by employing recognized and comprehensive...
- ...appearance and demeanor · Excellent verbal and written communication skills · Strong organizational and multitasking abilities · Customer service attitude and a team-player mindset Work mode: Work from Office. Location: DHA 1 Sector F Rwp. Salary:...
- ...Responsibilities: Ensuring complaints are acknowledged and ensuring customers are kept informed throughout the complaint process... ...letter and email Ensure and maintain a high level of customer service at all times by taking control of any customer complaints that...
- ...automation. Test operating system performance. Identify quality issues and bugs in service, development, and business processes. Collect requirements from end-users, customers, or clients to create the best automation strategies. Collaborate with other...
- ...ongoing cases with your team, advising on ways to improve the service and streamline current processes Maintaining data and generating... ...to and achieving SLAs and KPIs in line with the specific customer contract Root cause and trend analysis to reduce complaints...
- ...Manchester, United Kingdom. ACE Money Transfer is an online remittance services provider from UK, Europe, Canada, & Australia. ACE Money... ...closely with internal teams, including content, marketing, and customer service, to ensure consistent and effective responses to...
- ...Company Description Translation Empire PK is a leading language service provider with over 10,000 qualified translators covering 300... ..., Pakistan, offering high-quality language services to customers across the Globe. About the Role: Are you passionate about...