Search Results: 19 vacancies
.... We promote service improvements and work to automate everything we can on our journey towards customer delight.
As the Service Desk Manager, you will work as part of the 24/7 global Operations Team, with a focus upon leading real-time support for Deliveroo colleagues...
Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of ...
...technology products and automation solutions for companies of various sizes. (Clinical Solutions & Regulatory Solutions).
Service Desk Support Executive
Location: Hyderabad Madhapur (Kavuri Hills)
Education: Bachelors or Masters in Computer Science
Experience...
...Job Title: Service Desk Support Executive
Location: Hyderabad Madhapur (Kavuri Hills)
Experience: 12 years in BPO or IT product service industry
Education: Bachelors degree in Computer Science or related field
Responsibilities:
# Provide firstline technical...
...authentication, authorisation, entitlements, and permissions - whilst producing guides, tooling and sharing knowledge to empower our Service Desk where possible.
Required Experience:
~5+ years' experience in Identity and Access Management technologies and systems,...
...top tier hardware & software solutions.
Responsibilities:
Ownership of Helpdesk - transacting with users through a service desk tool and continually making recommendations and updates to improve the user experience
Contribute to a smooth onboarding and offboarding...
...Review and update support documentation leading to best practices, standardization, smooth onboarding knowledge transfer, and service desk support.
Conduct system review regularly to identify candidates for housekeeping.
Desired Qualifications & Experiences:
~10...
...effective engagement & communication with various GSC stakeholders & peers to ensure appropriate support architecture in terms of desking, IT, HR, Finance etc.
Maintain high engagement with operations personnel across other regions, including those of other Group Risk...
...area. Support and maintenance in the following areas:
Manage the procurement of IT systems.
Lead the IT team in providing Help Desk services for Teaching staff and Students with IT based
educational programs that enhance the delivery of teaching and learning....
...including patches and other related security tasks and responsibilities
~Work directly with our end users (in person, phone and help desk ticketing) to troubleshot and resolve issues
~Set up workstations, domain accounts, etc. in various hardware and software related...
...problem into component parts and design scalable solution using platform capabilities as building blocks.
Understand a treasury desk’s requirements in leveraging platform capabilities to suggest appropriate solutions across financing or capital optimizations.
Develop...
...gym and as such they represent the organizations commitment to exceptional customer service. The Receptionist ensures that the front desk operations run smoothly efficiently and professionally contributing to a positive experience for all.
Key responsibilities...
...to business around downtime, major outage; and coordination with non-Provider teams as required (i.e., infrastructure team, Service Desk, etc.).
Qualifications & Experiences:
~3 to 5 years of experience as support analyst or business analyst
~ Problem-solving mindset...
...as Perfmon, SCOM, and vRops) to oversee Virtual desktop Systems operating within a defined support operations area. Engage with Help desk to troubleshoot and resolve large scale environmental issues.
Deploy and maintain secure desktop images in the VMware virtual...
...including a strong understanding of Content, Listings, Reviews, Pages, Search, and other features
~Experience with Zendesk or other help desk software
~Proficient in Excel; ability to audit, analyze, and manipulate large sets of relational data
~Outstanding and effective...
...preferred, including a mastery of Content, Listings, Reviews, Pages, Search, and other features
~Experience with Zendesk or other help desk software
~Proficient in Excel; ability to audit, analyze, and manipulate large sets of relational data
~Project management skills...
...The IT Desktop Support Engineer is responsible for Service Desk ticket diagnostics and escalating to the appropriate team member. The person will be the liaison between ReleasePoint IT support at the Claremont office and the business systems users in Hyderabad, India,...
...application software development, enterprise cloud and managed services, quality assurance and testing, security, operations, help desk, technology advisory services and more. The company’s agile team consists of world-class information technologists and business executives...
...drive to assume more responsibilities
4) Minimum of two years practical experience in the computing industry and corporate service-desk computing environment
5) 7/365 availability is required. 24x7 shift model
6) Good troubleshooting skills in Windows 10 O/S...