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- ...Zameen.com is looking to hire a ‘Chat Support Executive' for its Bayut and Dubizlee Operations. Job Responsibilities: Responsible... ....com, reported by clients, A/C manager to manager operations. Live chat support to all related web users. Providing after sales &...
- ...Primary Responsibilities # Provide fast and accurate chat support to customers. # Respond to customer queries with excellent communication and professional tone. # Possess strong knowledge of e-commerce, IT hardware products, and international market...
- ...Job Responsibilities Respond to customer queries in a timely and accurate way, via email or chat Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with...
- ...and create a sustainable digital future for Pakistan's economy. Job Description About the role: We are in search of a Live Ops Associate who will be responsible for real-time operational support, rider fleet coordination, and daily reporting. This role requires...
- Full job description We are seeking a proactive and results-driven Social Media Appointment Setter to join our dynamic team. As a Social Media Appointment Setter, you will play a crucial role in generating leads and scheduling appointments through various social media...
- A dynamic digital media company in Karachi Division is seeking a Video Content Creator to develop engaging video content that enhances brand visibility. The ideal candidate will have a bachelor's degree in Media and Film and proven experience in shooting and editing videos...
- A dynamic language services company is seeking an Online Trainer / Presenter to conduct engaging remote training sessions for linguists. This role requires strong communication skills and the ability to explain tech concepts to non-technical users through platforms like...
- A prestigious university in Pakistan seeks a warden for its hostel to ensure discipline, oversee employees, and maintain hostel accounts. The ideal candidate should have 16 years of education from a recognized university and preferably over 3 years of experience in a similar...
- ...Collaborate with team members to ensure consistent and high-quality service delivery. Handle inbound and outbound calls, emails, and live chats in a professional and courteous manner. PERKS AND BENEFITS: Annual Bonuses. Annual Dinners. Annual Cricket Match....
- ...line and actively support and engage with the communities where we live and work to make the world a better place. In a nutshell, we... ...tools. ~ Proficiency in using Agentforce for Developers (Vibes & Chat) to leverage AI-based development with improved productivity...
- ...Lead the design and buildout of Dialogflow CX/ES agents across chat and voice channels. Integrate virtual agents with client systems... .... Implement Agent Assist and CCAI Insights to augment live agent productivity. Leverage Google Cloud tools including Pub...Remote job
- ...role, you will provide Tier 2 technical application support to customers, primarily via telephone, while also supporting email and live chat inquiries. You will be responsible for troubleshooting complex functional and software issues, ensuring accurate resolutions, and...
- ...result in a remarkable 95% placement rate. With over 1,000 monthly live classes, real-world projects, and extensive resources, Fortray... ...clients queries in a timely and accurate way, via phone, email or chat Identify customer/clients needs and help customers use specific...
- ...9:00 PM PKT. Key Responsibilities ~ Customer Support & Ticket Management Receive and respond to support queries via chat, email, and phone calls . Acknowledge and manage tickets generated by software users, ensuring timely resolutions. Schedule and...
- ...assignment/escalation rules, SLAs/Entitlements, queues, email‑to‑case, and Knowledge integration. Enable Digital Engagement channels (chat/messaging) Partner with Service leadership to track and improve KPIs (first contact resolution, handle time, backlog, CSAT) via...
- .... Key Responsibilities: Respond to Customer Inquiries: Address customer questions, concerns, and requests via phone, email, chat, or social media promptly and professionally. Resolve Issues: Troubleshoot problems and resolve customer complaints in a timely...
- ...verbal, written, and interpersonal communication skills. ~ Hands on experience with service desk ticketing systems, email, online chat, service support process, and SLA. ~ Strong interest in IT support, technical troubleshooting, and cloud technologies. ~...
- ...troubleshoot and solve their software related issues. Provide support both technical and general in person through email or Text chat. Gather customer feedback by signing the pre-defined feedback form. Build positive relationship with the customer. Follow the...
- ...Engineering, and Helpdesk Operations . Key Responsibilities Provide technical support to clients via calls, emails, and chat in fluent English Diagnose, troubleshoot, and resolve software, system, and application issues Explain technical...
- ...escalation rate. Team Leadership & Coaching : Supervise a team of frontline agents managing omnichannel support (voice, email, chat, social). Mentor agents on effective customer communication, especially when dealing with complaints and public interactions....
- ...SQS, SNS, Lambda, Step Functions, EventBridge, EC2, ECS, etc. ● Experience designing user interfaces for AI/LLM platforms, AI chat UIs, or output visualizations. ● Experience with web-based data visualization (D3.js, Chart.js, Recharts, or Plotly). Educational...
- ...and quality service delivery. Responsibilities Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring a positive customer experience. Utilize CRM software to log customer interactions, update account information, and manage...
- ...of thought" logs. Visualizing and applying "surgical" code changes (e.g., rich diff viewers, accept/reject buttons). Creating chat and prompt interfaces for the agentic mode. ~ Developer Tool Integration: Creating the frontend for C++ specific tooling. This means...
- ...retention. Responsibilities: Handle customer inquiries, complaints, and escalations professionally via Zendesk, email, phone, and chat. Ensure timely and effective resolution of customer issues, maintaining high satisfaction levels. Monitor and respond to...
- ..., and pricing review Achieve assigned sales targets and prepare periodic reports Handle client communication via email, chat, and online platforms Support digital marketing and lead generation activities including Google Ads Coordinate with internal...
- ...escalations from appropriate escalation channels in a timely manner Responsible for listening (and viewing) to customer calls, chats and other communications, and evaluating consumer data to measure agent service skills & policy adherence. Responsible for providing...
- ...corrective action as required or contacting the appropriate parties to resolve issues. You will be working with customers via email, chat, and phone to resolve issues. You will have to determine the appropriate actions to take and have the self-motivation to deal with...
- ...communicates well, and thrives in a fast moving environment youll fit right in. What You Will Do Handle customer queries through chat and email using softwares. Provide timely accurate and helpful resolutions to member concerns. Coordinate with internal teams...
- Job Description: Key Responsibilities: ~Act as the first point of contact for customer inquiries via phone, email, chat, or in-person. ~Handle and resolve customer complaints in a timely and professional manner. ~Maintain accurate records of customer interactions and...
- ...ensuring compliance with platform guidelines. Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries. Customer Support: Address customer inquiries efficiently and escalate issues...
