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- ...at Tier-1 Resolution Time Average time to resolve escalated issues Social Response SLA Time to respond/resolution on social media Complaint Volume & Repeat Rate Number of complaints and frequency of repeat issues Agent Training Compliance % of team completing...
- ...compliance with relevant financial regulations. Work closely with IT, marketing, and customer service teams to support product-related initiatives. Skills and Competencies Analytical Thinking: Ability to interpret data and user behaviour to support product decisions...
- ...daily standups, sprint planning, and retrospectives. Qualifications: Graduate Computer Science, Software Engineering, or a related field. Basic understanding of PHP and the Laravel framework. Familiarity with HTML, CSS, JavaScript, and MySQL is a plus....
- ...processes. Qualifications Bachelor’s or Master’s degree in project management, Business Administration, Computer Science, or a related field Certification in project management (PMP, Prince 2, CAPM) is preferred. Understanding of project management principles...
- ...feedback and update the CRM with all customer interactions. Collaborate closely with internal teams to resolve technical and service-related issues. Achieve assigned targets. Shifts may vary based on business needs, including evening or weekend coverage....
- ...accurate documentation, reports, and data as required by auditors or regulators. Draft and maintain internal policies and procedures related to regulatory reporting, including reporting schedules, data validation protocols, and escalation processes. Qualifications and...
- ...security, data integrity, and compliance. Key Responsibilities Lead the development of backend services and APIs using Laravel and related PHP frameworks. Design, build, and maintain scalable architectures for remittance processing, wallets, and transaction engines....
- ...AML, GDPR). Required Skills & Qualifications: ~ Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. ~5+ years of hands-on experience in .NET/.NET Core (C#) application development. ~ Strong understanding of financial systems...
- ...the following: Lead Generation, Research and Analysis, Strategic Initiatives, Day to Day escalations, Dealing with existing partners related matters. This role is critical in maintaining quality relationships with our partners and maximizing our collaborations to their...
- ...accounts team in administrative and clerical tasks. Qualifications & Skills: • Diploma or degree in Accounting, Finance, or a related field. • At least 6 months to 1-year prior experience in data entry, accounting, or finance is preferred. • Understanding...
- ...teams in a global, fast-paced environment. Education: Minimum Bachelor's degree in Business, Computer Science, Finance, or a related field. Additional certifications or qualifications in product management, UX/UI, or fintech are a plus. What We Offer:...
- ...ensuring adherence to coding standards. Documentation: Maintain clear and organized documentation of code, components, and project-related information. Collaboration: Collaborate with cross-functional teams, including designers, product managers, and QA engineers,...
- ...streamline risk workflows. Qualifications & Skills: ~ Bachelor’s/master’s in finance, Risk Management, Economics, or related field. ~2–3 years of experience in risk analysis, auditing, or compliance (experience supporting international teams is a plus)...
- ...and mitigate risks. Qualifications & Experience: ~ Bachelor’s degree in Business, Marketing, Economics, Finance, or a related field. ~3-5 years of experience in sales strategy, revenue growth, or business development. ~ Proven track record in driving sales...
- ...PSD2/PSR), and real-time payment schemes to ensure compliance and competitiveness. Support incident response efforts for payment-related issues, providing clear internal communication and liaising with partners to ensure rapid resolution. Maintain thorough...
- .... Ensuring the completion of periodical AML/CTF training and other relevant training assigned. Perform miscellaneous job-related duties and special projects, as assigned Requirements: Bachelor’s degree in Finance, Business, Law, or a related field....
- ...Qualifications : Bachelor's or Master's degree in Computer Science, Information Systems, Data Science. Basic understanding of relational databases (SQL) and database concepts. Familiarity with scripting and data manipulation using languages like Python, or...
- ...improving incident detection capabilities. Qualifications: Bachelor's degree in Computer Science, Information Security, or a related field. Basic understanding of cybersecurity principles and concepts. Familiarity with security technologies, including SIEM,...
- ...Collaborate with the incident response team and provide leadership in investigating and responding to security incidents, particularly those related to applications. Contribute to the development and refinement of incident response plans and playbooks. Security Code Reviews...
- ...and compensation & benefits. Qualifications & Requirements: ~Bachelor’s/Master’s degree in HR, Business Administration, or a related field. ~ Minimum of 1 to 2 years of experience in HR operations, compliance, or administration. ~ Strong knowledge of Pakistan...
- ...propose actionable improvements. Qualifications: Education: ~ Bachelor’s degree in Human Resources, Business Administration or related field. Master’s degree is a plus. Experience: ~4 to 5 years of experience in HR operations, employee engagement, or related...
- ...address complex AI challenges. Qualifications and Skills: Bachelor's degree in Computer Science, Software Engineering or related fields. Proficiency in Python and experience with popular ML libraries (TensorFlow, PyTorch, OpenCV, Scikit-Learn). Basic...
- ...Conduct initial and in-depth technical investigations of security incidents. Document all findings, actions taken, and communications related to security incidents. Escalate complex or high-severity incidents to SOC Level 3 analysts or other relevant teams as necessary....
- ...transactions. Required Skills & Qualifications: Education: Bachelor’s/Master’s degree in Finance, Economics, Accounting, or related fields. CFA, FRM, or Treasury certifications are a plus. Experience: 5+ years of experience in FX strategy, treasury management,...
- ...under pressure in a fast-paced environment. Education & Experience Bachelor’s degree in Business Administration, Finance, or a related field (MBA preferred). Minimum 7 years of experience in corporate relationship management, business development, or strategic...
- ...and development projects. Qualifications: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. Minimum of 4 years of progressive experience in a Security Operations Center (SOC) environment with a strong and demonstrable...
- ...procedures, and technologies Qualifications: Bachelor's degree in Information Security, Cybersecurity, Computer Science, or a related field. Proven experience as a SOC Analyst or in a similar cybersecurity role. In-depth knowledge of cybersecurity principles,...
- ...emerging trends in QA automation. Qualifications: Minimum Bachelor’s degree in Computer Science, Software Engineering, or a related field. Basic knowledge of automation testing tools (e.g., Selenium, Appium, or similar frameworks). Familiarity with...
- ...when necessary. Required Qualifications: Education: ~ Bachelor’s degree in computer science, Information Technology, or a related field. Certifications: ~ Relevant certifications such as CCNA, CCNP are highly desirable. Experience: Minimum 8-...
- ...Strong understanding of usability, accessibility, and responsive design. Skills and Qualifications: ~ Computer Science, or a related field. ~ Strong understanding of layout, typography, color theory, and design principles. ~ Proficiency in Figma, Adobe XD, Sketch...
ACE Money Transfer
Kharian, Punjab23 hours ago
