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- A Call Center Supervisor organizes and directs the staff in an organizations call center. They are responsible for assessing their work, giving them feedback that maximizes performance, and hiring and training new team members. REQUIREMENTS High school diploma or equivalent...
- Due to their managerial position, Call Center Managers complete many tasks contributing to their supervisory role. Some of the required daily tasks and responsibilities expected of Call Center Managers include: Hire, onboard and train call center personnel. Coach call...
- As a Call Center Executive, you will be the first point of contact for our customers, providing them with exceptional service and support. Your primary responsibility will be to handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring...
- We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in the training process, ensuring that every agent is...
- We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge...
- A Call Center Executive job typically involves managing a team of call center agents, ensuring smooth operations, and driving positive customer experiences. They may also be involved in sales, training, and performance management within the call center. REQUIREMENTS...
50000 - 100000 PKR
...B- , Islamabad. We are looking for the services of a Customer Service Representative Requirement Experience in cold emails, calls Fluent English speaking skills Knowledge of Real Estate is a plus Timings: AM to PM Salary: to K Fixed not target based...- The role of each Call Center Representative is to handle high volume incoming phone calls while adhering to the quality of standards, by accepting ownership for effectively solving customer issues, complaints, and inquiries, and by keeping customer satisfaction at the...
- A call center administrators primary responsibility is to oversee the day-to-day operations of a call center, ensuring efficient and effective functioning. This includes managing staff, resources, technology, and budgets, as well as maintaining communication with other...
- A Call Center Manager is a professional in charge of hiring, training, and managing staff to handle customer service issues. They set, meet, and exceed goals by providing customers excellent service and helping motivate their team to do the same using key metrics REQUIREMENTS...
- ...apply - Salary to be discussed REQUIREMENTS • Proficient in relevant computer applications • 2-4 years of experience in a call center environment • Knowledge of customer service practices and principles • Excellent data entry and typing skills •...
- A Call Center Administrator oversees the day-to-day operations of a call center, ensuring smooth functioning and quality customer service. They manage resources, including technology, budget, and personnel, and maintain communication with other departments. REQUIREMENTS...
- Call Center Managers are responsible for staff in a call center, who they train, hire, monitor, and motivate. Their job is to make sure that the teams they oversee meet their companys goals and provide sufficient customer support, but theres a lot that goes into this process...
- A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. REQUIREMENTS Experience...
- We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in the training process, ensuring that every agent is...
- ...Hire and onboard new employees Answer questions from staff and provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff motivated Measure performance with key metrics such as call...
- Overall, the Call Center Manager job description is a blend of analytics, team management, and human resource duties. They develop objectives for a call centers day-to-day operations and analyze call center statistics (like sales rates and customer service metrics) to...
- Contact center administrators are responsible for overseeing the day-to-day operations of a call center. They oversee staff members and ensure that customer service representatives are delivering quality service to customers REQUIREMENTS High School Diploma or equivalent...
- A call center supervisor oversees daily operations, ensuring customer service representatives meet performance targets and adhere to company policies. They bridge management and agents, facilitating communication and implementing strategies to enhance customer satisfaction...
- Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload. REQUIREMENTS...
- Currently need Call Center Supervisors with good experience and qualifications REQUIREMENTS Experience: 3 years minimum . Education: Bachelor Degree required . UAE driving license: UAE driving license required Salary: Negotiable
- Managing large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions REQUIREMENTS High school diploma...
- Handle inbound and outbound calls in a professional manner. Address customer inquiries and resolve issues promptly. Maintain accurate records of customer interactions and transactions. REQUIREMENTS Experience: 1 - 3 years . Languages: good English required, Arabic is...
- ...service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions taken Communicating...
- A Call Center Administrator is responsible for the day-to-day operations of a call center, overseeing staff, ensuring quality customer service delivery, managing resources like technology and budget, and maintaining smooth workflow by coordinating with other departments...
- We are searching for a polite, professional call center Supervisor to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call...
- manages a team of customer service representatives in a call center. Their responsibilities include: Team management: Overseeing daily activities, ensuring employees adhere to policies, and monitoring attendance and performance Hiring and onboarding: Filtering resumes...
- A Call Center Administrator oversees the daily operations of a call center, ensuring efficient and effective customer service. This involves managing staff, resources (technology, budget, and personnel), and communication, while also monitoring performance, resolving issues...
- A Call Center Executive (or Agent/Representative) handles customer interactions, primarily via phone, email, or chat, to address inquiries, resolve issues, and provide support. They are responsible for maintaining customer satisfaction, processing information, and meeting...
- ...patient comfort by utilizing resources and materials; transporting patients; answering patients call lights and requests; and reporting observations of the patient to nursing supervisor. Documents actions by completing forms, reports, logs, and records. REQUIREMENTS...