This is a remote position.

Position Summary

We are seeking a motivated and detail-oriented individual to join our personal injury legal team as an Entry-Level Medical Lien Reduction Specialist. This position plays a crucial role in supporting clients by negotiating reductions on medical liens and provider bills related to personal injury claims. You will work closely with attorneys, case managers, and medical providers to ensure fair settlement outcomes while maximizing the client’s net recovery.

Key Responsibilities

Review & Analyze Medical Bills and Liens
- Evaluate itemized billing statements from hospitals, physicians, imaging centers, chiropractic facilities, and surgery centers.
- Cross-check charges for CPT code accuracy and identify excessive or duplicate billing.
- Determine balances owed under lien, Letter of Protection (LOP), or subrogation rights.
Negotiation & Communication
- Initiate and maintain communication with medical providers, billing departments, and third-party lien holders to negotiate reductions.
- Provide documentation and legal justification to support requested reductions.
- Maintain a courteous and professional demeanor in all communications.
Documentation & Case Management
- Track all lien resolution activities in the case management system.
- Upload and organize incoming and outgoing correspondence and reduction confirmations.
- Coordinate with attorneys to ensure timely resolution prior to case disbursement.
Client-Facing Coordination
- Work with the legal team to explain medical reductions to clients in plain language.
- Assist with finalizing client disbursement figures and settlement memos.

Qualifications

Required:

Strong written and verbal communication skills.
Meticulous attention to detail and data accuracy.
Basic understanding of medical billing terms, personal injury process, or legal terminology.
Proficient in Microsoft Office or Google Workspace (Docs, Sheets).
Ability to multitask in a high-volume, deadline-driven environment.

Preferred but Not Required:

Associate’s or Bachelor’s degree in health administration, legal studies, or related field.
Previous experience in medical billing, insurance claims, or personal injury law firm.
Bilingual (Spanish/English) is a plus.

Skills & Competencies

Negotiation and persuasive communication.
Problem-solving and conflict resolution.
Time management and prioritization.
Empathy and professionalism when dealing with injured clients.

Personal Injury - Lien Reductions Specialist