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- ...· Maintain and report replacement records (received, booked, forwarded, pending with reasons). · Monitor POA quality. · Track shipper-advised and Phase-II handover parcels. · Prepare reconciliation and backend re-attempt reports (submit before 6 PM). · Manage POD...
- ...outcomes, write clear PRDs, manage backlog, and run sprint rituals with engineering/UX. Customer discovery & PMF: Interview SMB/B2B shippers, map JTBD, prioritize corridors/lane coverage, and validate problems fast. Shipping & IOR/EOR flows: Build landed-cost (...