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- A call center administrators primary responsibility is to oversee the day-to-day operations of a call center, ensuring efficient and effective... ...departments. They are essentially the bridge between the technical aspects of the call center and the agents who interact with...
- We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge...
50000 - 100000 PKR
...B- , Islamabad. We are looking for the services of a Customer Service Representative Requirement Experience in cold emails, calls Fluent English speaking skills Knowledge of Real Estate is a plus Timings: AM to PM Salary: to K Fixed not target based...- ...dept. 3.critical case handle and close 4.everyday provide details to all stakeholders REQUIREMENTS Proven experience as call center manager or similar position Experience in customer service is required Knowledge of performance evaluation and customer service...
- Call Center Managers are responsible for staff in a call center, who they train, hire, monitor, and motivate. Their job is to make sure that the teams they oversee meet their companys goals and provide sufficient customer support, but theres a lot that goes into this process...
- We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent...
- A Call Center Manager is a professional in charge of hiring, training, and managing staff to handle customer service issues. They set, meet, and exceed goals by providing customers excellent service and helping motivate their team to do the same using key metrics. REQUIREMENTS...
- A Call Center Supervisor organizes and directs the staff in an organizations call center. They are responsible for assessing their work, giving them feedback that maximizes performance, and hiring and training new team members. REQUIREMENTS High school diploma or equivalent...
- A Call Center Executive (or Agent/Representative) handles customer interactions, primarily via phone, email, or chat, to address inquiries, resolve issues, and provide support. They are responsible for maintaining customer satisfaction, processing information, and meeting...
- The role of each Call Center Representative is to handle high volume incoming phone calls while adhering to the quality of standards, by accepting ownership for effectively solving customer issues, complaints, and inquiries, and by keeping customer satisfaction at the core...
- Handle inbound and outbound calls in a professional manner. Address customer inquiries and resolve issues promptly. Maintain accurate records of customer interactions and transactions. REQUIREMENTS Experience: 1 - 3 years . Languages: good English required, Arabic is...
- A Call Center Administrator oversees the day-to-day operations of a call center, ensuring smooth functioning and quality customer service. They manage resources, including technology, budget, and personnel, and maintain communication with other departments. REQUIREMENTS...
- A Call Center Administrators job description focuses on overseeing the daily operations of a call center, ensuring smooth functionality and efficient customer service. They manage staff, resources, and communication, ensuring that all aspects of the call center are running...
- customer service professionals who serve as a companys front line in making phone sales and addressing customer concerns. Working in this position requires some tech-savviness in order to talk on the phone while using a computer to find information or enter data. REQUIREMENTS...
- We are searching for a polite, professional call center Supervisor to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call...
45000 - 130000 PKR
...Description Our client is a start up based in Johar Town near UMT, Lahore. They require the services of Call Center Executive with minimum one year of experience with following requirements. Join Thronechasers – Your Path to Success in the Call Center Industry!...- As a Call Center Executive, you will be the first point of contact for our customers, providing them with exceptional service and support. Your primary responsibility will be to handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring...
- We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in the training process, ensuring that every agent is well...
- Answers and responds to incoming calls, triage and distributes calls as needed. Receives payment and records receipts for services. Posts and balances daily batch. Makes bank deposits on a daily basis. REQUIREMENTS Experience: 5 years minimum . Languages: English required...
- Due to their managerial position, Call Center Managers complete many tasks contributing to their supervisory role. Some of the required daily tasks and responsibilities expected of Call Center Managers include: Hire, onboard and train call center personnel. Coach call...
- A call center supervisor oversees daily operations, ensuring customer service representatives meet performance targets and adhere to company policies. They bridge management and agents, facilitating communication and implementing strategies to enhance customer satisfaction...
- Contact center administrators are responsible for overseeing the day-to-day operations of a call center. They oversee staff members and ensure that customer service representatives are delivering quality service to customers. REQUIREMENTS Education: Bachelor Degree...
- A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. REQUIREMENTS Experience...
- As a Call Center Executive, you will be the first point of contact for our customers, providing them with exceptional service and support. Your primary responsibility will be to handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring...
- We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in the training process, ensuring that every agent is well...
- Contact center administrators are responsible for overseeing the day-to-day operations of a call center. They oversee staff members and ensure that customer service representatives are delivering quality service to customers REQUIREMENTS High School Diploma or equivalent...
- A Call Center Executive job typically involves managing a team of call center agents, ensuring smooth operations, and driving positive customer experiences. They may also be involved in sales, training, and performance management within the call center. REQUIREMENTS...
- A Call Center Manager is a professional in charge of hiring, training, and managing staff to handle customer service issues. They set, meet, and exceed goals by providing customers excellent service and helping motivate their team to do the same using key metrics. REQUIREMENTS...
- ...- Salary to be discussed REQUIREMENTS • Proficient in relevant computer applications • 2-4 years of experience in a call center environment • Knowledge of customer service practices and principles • Excellent data entry and typing skills • Superior listening...
- ...service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions taken Communicating...