Search Results: 101 vacancies
...and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Splunk is seeking a Senior Technical Support Engineer to join our global technical support organization offering 24/7 support for our customers around the world. This is a...
...Learn more about Splunk careers and how you can become a part of our journey!
We are looking for a customer obsessed Senior Technical Support Manager to join our APAC Support team. In this role you will lead a team that takes pride in delivering an outstanding customer...
...manage tasks from report to completion and problem-solve with our technical teams and work to resolve as much as you can while scaling our... ...~Work closely with our largest customers providing white-glove support to solve the most challenging support interactions
~Provide...
...and help them save time and money.
About the team
Our Support team works 24/7 to provide members with personalized assistance... ...organizational strategic plans by outlining user requirements, technical specifications, and standards for production, productivity, quality...
Department: Member Support
Who are Tide:
At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative...
...as Built In, Fortune, and Great Place To Work®!
In the Client Support Specialist, White Glove Services role, you’ll interface with our... ...strategy/goals while providing personalized, consultative, and technical support – or as we call it, “White Glove” support. Onboarding...
...our Tier 2 outsourced team on ambiguous billing questions
~Collaborating with cross-functional teams, such as finance and customer support, to resolve billing-related issues and ensure efficient billing processes
~Providing exceptional customer service by addressing...
Department: Member Support
Who are Tide:
At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs...
...businesses all across the UK stay safe and remain compliant. You will play a key part in helping Tide expand by providing round-the-clock support, every day of the year. You’ll love talking to people and have an empathetic and proactive nature along with a passion for solving...
...team of talented software engineers to innovate, implement, and support the product roadmap.
Responsibilities:
~Responsible for... ...colleagues in strategy (System Architect, PO, TL, other SwA, Technical Domain Experts) and sometimes serve as a bridge between management...
...then this is the opportunity for you. We provide a proactive & supportive environment in which to grow your career,
This role... ...Sound understanding of supporting a squad with their agile technical practices such as XP, CICD, DevOps, QA Automation & Shift Left...
...control procedures.
~Work with independent auditors to provide support for audited financial statements under various statutory... ...style with the ability to communicate clearly and precisely on technical and operational issues
~Must be detail and results-oriented with...
...term road map and requirements for the business to launching and supporting those systems internally. We manage strategic partnerships... ...Integration impacts
~Ability to Document clearly and produce Technical Design Documentation for Integrations
Workplace, Benefits...
...technology direction within the product area and set the bar for technical excellence and delivery.
Lead architecture discussions... ...equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they...
...evolving the way we work. You’ll work on challenging problems like technical frameworks and how we take advantage of features like Platform... ....
Technical Skills:
8+ years of experience implementing and supporting large scale, technically complex solutions on Salesforce and...
..., active data science community with guest lecturers, a robust technical review process, a career progression framework, and plenty of opportunities... ..., and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-...
...part of a new product security team responsible for building, supporting, enhancing and improving our security frameworks, tools, processes... ...compliance team during security audits to demonstrate our technical security capabilities
~Collaborate with Product Management and...
...achieve their end goal through best practices
What You Have
~BA/BS degree or equivalent experience
~2+ years of operations, technical support, customer success, or analyst experience
~Desire to delight customers with every interaction
~Direct experience working in...
...best practices aimed at optimizing the developer experience and accelerating productivity.
~Serve as a technical mentor and advisor, providing guidance and support to engineering teams to promote skill development and knowledge sharing within the organization.
~...
...responsible for improving our threat detection capabilities and provide support to our incident response, forensics and threat intelligence... ...from complex situations to brief stakeholders at all levels of technical knowledge
~Work as part of a 24/7 shift rotation, acting as a...
