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- ...environment join our team Role Overview The Customer Support Agent at CEQUNES will be on site with one of our partners PTCL. The... ...across multiple channels (phone, email, live chat, and ticketing system) Provides tier-1 support by addressing service inquiries...
- ...experience. Responsibilities: Define how LLMs tools agents and knowledge systems work together to power an ITSM CoPilot.... .... Translate complex IT workflows (onboarding troubleshooting ticket resolution) into structured sequences where humans systems and AI...
- This Job is posted by Taraki on behalf of its client, Qanmos. Candidates can apply here and also check out more jobs directly on our website. JOB DETAILS Responsibilities: - Assist clients with their inquiries and provide tailored solutions to meet their needs...
- ...HRSI is looking for Call center Associate/Agents for one of its leading client. Key Responsibilities: Review and evaluate seller product listings as per platform guidelines Identify policy violations accurately Conduct independent research to validate...
- ...Excellent communication & collaboration skills. ~ Experience with Ticketing/ITSM Systems or IT Systems AI/Copilot workflows or fast-paced... ...core ticketing workflows with AI copilots and autonomous agents. Participate in testing and evaluating AI-driven features (intent...
35000 - 50000 PKR
We are looking for a English Speaking Call Centre agents for USA based Clients. Only apply if you are resident of lahore. We offer competitive salary packages plus incentives and other benefits.- ...We are looking for a dedicated IT Support / Helpdesk Support Agent to provide remote technical support to US-based users while working... ...technical support through remote channels (calls, emails, and ticketing systems). Resolve hardware, software, networking, and system...
- ...This role is the product lead for our next generation AI-Powered Ticketing System - a product built for mid-market IT departments that... ...platform that uses workflows automations knowledge systems and AI agents working together to drive resolution to IT and ticket incidents...
- ...travel issues (changes cancellations emergencies) promptly and effectively. Documentation: Prepare and manage travel documents tickets and expense reports. Record Keeping: Maintain accurate client travel files and records. Budget & Policy: Ensure bookings comply...
- The job below is posted by Taraki on behalf of its client, Max Solutions . Candidates can apply here and also check out more jobs directly on our website. JOB DETAILS Responsibilities: - Engage with clients to understand their needs and develop tailored solutions...
60 - 65 PKR
we are seeking for experienced cargo sales agent to join our airline team in karachi and lahore, kindly contact on whatsapp or email- ...Summary: The POS Sales Agent will be responsible for identifying and converting leads into sales through outbound calling. The individual will guide prospects about making informed decisions based on their business needs and product relevance. Key Responsibilities...
- ...mission is to eliminate barriers to mental health support ensuring that everyone can access the care they need. As a Tier 1 Support Agent you will serve as the main point of contact for issues and questions about MEDvidi CS support. You will not only be responsible for...
- Responsibilities: A Language Assessor would be primarily responsible for conducting English language assessments [Conducting and Coordinating for New and Existing Employees, including those whom we interview](In House and 3rd Party External). Daily Call Quality...
- ...We at Zameen.com are looking to hire "Field Sales Agent"The role is focused on establishing and nurturing strong sales account relationships within a designated territory. The primary responsibility includes identifying and pursuing new business opportunities to expand...
- ...Job Title: Calling Agent (Cold Calling & Appointment Booking) Company: Siznex Location: Onsite – Karachi Shift: Night Shift (US Hours) Siznex is hiring a professional and results-oriented Calling Agent to support our global healthcare distribution business, primarily...
- The Role: You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order...
- ...Position: Specialist Sales Agent US Packaging (Night Shift) Company: Mugshei Pvt. Ltd. Location: Garden Town, Lahore Employment Type: Full-Time | On-Site Work Schedule: MondayFriday | 8:00 PM 5:00 AM (Pakistan Standard Time) Compensation...
- This job is with Max Solution. Responsibilities: Assist the sales team in generating leads and prospecting potential clients through various channels. Conduct market research to identify potential customers and sales opportunities. Support the sales team ...
- ...This job is with Primze zone. Job Summary: We are seeking a motivated and dynamic Specialist Sales Agent to join our team. The ideal candidate will be responsible for driving sales, providing exceptional customer service, and maintaining a strong understanding...
- ...Beam AI builds self-learning AI agents and an organisational operating system where intelligence grows through autonomous discovery. We... ...of product management (like sprint updates, data analysis, and ticket hygiene) so you can focus on strategy and user empathy. This is...
- ...data transformation and technology organizations - Act as change agent contributing towards continuous transformation journey... ...skill development strategy and execution plans - Work on big ticket technology projects while managing initiatives of varied complexity...
- ...Team Leadership & Coaching : Supervise a team of frontline agents managing omnichannel support (voice, email, chat, social). Mentor... ...Oversight & Workflow Optimization : Review daily ticket queues to ensure prioritization of high-impact cases. Streamline...
- ...processes and best practices. Train and support internal teams and agents on effective Zendesk usage. Drive continuous improvement... .... Proven experience with workflow automation business rules ticketing flows and reporting. Familiarity with Zendesk APIs...
- ...services to our partners, you, as the Affiliate Manager/Sales Agent, must ensure partners are satisfied and continuously working with... ...data-driven decisions. ~ Familiarity with CRM systems, ticketing platforms, and marketing tools. ~ Understanding of iGaming...
- ...Familiarity with REST APIs and debugging API-related issues. Exposure to CI/CD pipelines and code review processes. Experience with ticketing systems (Zendesk, Jira, Freshdesk). Basic understanding of cloud platforms (Azure preferred). Prior SaaS or customer-facing...
- ...uses a predefined knowledge base to answer specific questions with accurate, controlled responses. Build and optimize an AI-driven ticket routing system that classifies incoming tickets and assigns them to the right teams. Work with operations and product teams to...
- ...training sessions, and support in maintaining and updating all L&D support tools and resources Ownership of Work: Actively pull tickets off the support board, ensuring each ticket is acknowledged and assigned Communication: Maintain clear, concise, and timely...
- ...to ensure timely completion of quotes, orders, and service requests. # Support the assignment and tracking of service requests (tickets) to ensure prompt resolutions. # Assist in scheduling resources and maintaining comprehensive documentation for procurement...
- ...stakeholders, and other teams to manage dependencies and support predictable delivery. Sprint Management: Monitor team progress, track ticket status, estimate effort, and coordinate task allocation based on team capacity to ensure sprint goals are met. Skills You’ll...