ABOUT US
We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.
With a deep understanding of what it takes...
...Job Description
WHAT YOU WILL DO
The Escalation Agent/ Executive - is responsible for primarily handling contact center escalation through emails/calls of multiple domains business group and complex queries simultaneously. Suggests new ideas and providing customer...
...Job Description
The Contact Centre Agent - is responsible for handling calls/emails/ chats of multiple domains business group and complex queries simultaneously. Suggests new ideas and providing customer suggestions to Team Leaders with prudence to maintain and enhance...
...Job Description
WHAT YOU WILL DO
The social media Agent - is responsible for primarily handling social media incoming traffic in a polite, professional and knowledgeable manner. Work in a team environment and maintain a professional high-spirited attitude. Also...
...degree in accounting or equivalent field is required
6+ years of progressive US/Global taxation experience
CPA/CA or Enrolled Agent
Preferred/Desired Qualifications:
Experience working directly with clients and/or global counterparts
Experience working with...
EisnerAmper LLP
Hyderabad
1 day ago
...statistical and analytical techniques.
Technical skills:
Exposure/sound understanding of advanced analytics techniques like Agent based and dynamic transmission model
Proficient of programming languages (e.g. SQL, SAS, Python, R, VBA)
Exp erience using...
Sanofi
Hyderabad
3 days ago
...office in Hyderabad, India
What you’ll be doing (ie. job duties):
Develop and lead a team of high performing customer support agents across multiple channels (email, chat & phone).
Act as a trusted point of contact for escalations and high priority issues...
Coinbase
Hyderabad
2 days ago
...WHAT YOU WILL DO
The Subject Matter Expert (SME) - is responsible for supporting on floor agent queries for any domains / business group in a timely manner when supporting customers.
Suggests new ideas and providing customer suggestions to Team Leaders with prudence...
ECS ME
Hyderabad
4 days ago
...workflows using GitHub Actions, focusing on automation in testing and deployment. Go Development: Develop custom remote communication agent in Golang Skills and Qualifications: Expertise in AWS serverless services. Advanced proficiency in Python and Go. Strong experience...
Intel Corporation
Hyderabad
4 days ago
...the business scenarios.
Person should have strong knowledge in VIM configurations (DP document types, process options, Role and agent determination, blocking, Approvals, ICC/IES, Archive center)
Person should have strong knowledge in Workflow administration (Restart...
...that are blocking the team's progress, taking into account the self-organizing capabilities of the Development Team.
A change agent: to enable a culture in which Scrum teams can flourish.
Communication: critical in this role as you are listening, comprehending...
...Description
Training Executive-
WHAT YOU WILL DO
The Training executive - is responsible for training of the Contact Centre Agents/ Executives by conducting sessions across all the channels supported (call/ email / chat/social media etc.). This is for both new...
...in Salesforce development and administration.
In-Depth understanding of service cloud functionality such as Case Management, Live Agent, Omni Channel, Einstein BOT and Salesforce Knowledge.
Hands-on development experience using Salesforce configuration and...
...procedures defined in general laws and legal acts; to report any offensive matter of fraud found to government.
~CS as an Advising Agent: CS works as advising agent in cases of – issue of shares; drafting of prospectus/sale letter/issues related to securities/private placement...
...being answered and intra-day service levels and abandon rates are being met.
The RTA is responsible for real time monitoring of all agent activities, ensuring they are adhering to their schedules and available to take calls.
Will work closely with contact centre...
...promotion events and Door to Door samplings etc.
Responsible for development of entrepreneurial ventures Such as BISP women sales agent /Micro distributor /induction and sales training,
Responsible to provide quality and on-time information.
Collaboration with...
Nestlé
Hyderabad
3 days ago
...you’ll do:
Ensure that critical services offered by the Infrastructure and Development team such as Kubernetes cluster management, agent nodes, SDLC critical services, meet the 99.9% availability SLA and are secure
Perform system administration tasks on the fleet...
...This team also monitors scheduling efficiencies, recommend schedule changes, operating hours etc. to meet the optimum utilization of agents and seats. The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes...
Unspecified
Hyderabad
2 days ago
...entries for HBO Taiwan
Manage off shore service provider and record month end delta entries for HBO Beijing
Liaise with insurance agent for renewal of Industrial All Risks & General Liability insurance by yearly basis
Support internal and external audit request...
...YOU WILL DO
The Quality executive- is responsible for monitoring and controlling the daily service quality of the Contact Centre Agents/ Executives by conducting sessions across all the channels supported (call/ email /chat/social media etc.)
The Quality Controller...
...forecasting, trend tracking, competitor and product analysis.
~Covering multiple industries and geographies.
~Coordinating with agents abroad.
~Report writing/ presentation creation.
~Will gain training in Market Research best practice.
Required Skills:...
...the conversational AI space helping enterprises deliver extraordinary experiences for their customers employees and contact center agents. Kore.ais nocode experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking insurance...
...the conversational AI space helping enterprises deliver extraordinary experiences for their customers employees and contact center agents. Kore.ais nocode experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking insurance...
...providing outstanding support to the team and the customers.
As a Payment Services Team Lead you’ll be doing:
~Management of agents and all aspects related to that task – assisting them with difficult cases and providing guidance where necessary.
~Assigning...
...Extensive knowledge on handling installation, upgrades and maintaining Control-M and related applications. Hands-on experience in Control-M Agent installation, configuration, and deployment activities. Good Knowledge on Unix/Linux, Windows, and iSeries/AS400 Platforms. Good...
Unspecified
Hyderabad
2 days ago