Search Results: 510 vacancies
...we can on our journey towards customer delight.
As the Service Desk Manager, you will work as part of the 24/7 global Operations Team... ...service desk managers.
Provide guidance to team members to help them achieve their goals and develop their skills
Set clear goals...
...technology products and automation solutions for companies of various sizes. (Clinical Solutions & Regulatory Solutions).
Service Desk Support Executive
Location: Hyderabad Madhapur (Kavuri Hills)
Education: Bachelors or Masters in Computer Science
Experience...
...Job Description
Provides leadership and oversight to the Service Desk Support group. Provides assistance to customers, addressing trouble tickets and related calls, emails and chat requests. Assists customers in placing orders and provides information about order...
...Job Title: Service Desk Support Executive
Location: Hyderabad Madhapur (Kavuri Hills)
Experience: 12 years in BPO or IT product service industry
Education: Bachelors degree in Computer Science or related field
Responsibilities:
# Provide firstline technical...
...Ownership of Helpdesk - transacting with users through a service desk tool and continually making recommendations and updates to improve... ...onboarding and offboarding experience
Manage inventory and help develop the asset management system
Contribute to refining and...
...activities.
Stay abreast of SAP development, roadmap, and hot notes to help improve the current system and advise the future state of BW.... ..., smooth onboarding knowledge transfer, and service desk support.
Conduct system review regularly to identify candidates...
...businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We... ...& peers to ensure appropriate support architecture in terms of desking, IT, HR, Finance etc.
Maintain high engagement with...
...authentication, authorisation, entitlements, and permissions - whilst producing guides, tooling and sharing knowledge to empower our Service Desk where possible.
Required Experience:
~5+ years' experience in Identity and Access Management technologies and systems,...
...area. Support and maintenance in the following areas:
Manage the procurement of IT systems.
Lead the IT team in providing Help Desk services for Teaching staff and Students with IT based
educational programs that enhance the delivery of teaching and learning....
...including patches and other related security tasks and responsibilities
~Work directly with our end users (in person, phone and help desk ticketing) to troubleshot and resolve issues
~Set up workstations, domain accounts, etc. in various hardware and software related...
...the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.... ...platform capabilities as building blocks.
Understand a treasury desk’s requirements in leveraging platform capabilities to suggest appropriate...
...The role of the IT server Infrastructure engineer group will help:
Provide technical leadership in the development, integration,... ...operating within a defined support operations area. Engage with Help desk to troubleshoot and resolve large scale environmental issues....
...As an extension of your customers’ teams, you will be trusted to help manage their brand’s digital experiences powered by the Yext platform... ..., and other features
~Experience with Zendesk or other help desk software
~Proficient in Excel; ability to audit, analyze, and manipulate...
...will be an extension of our customers’ teams and will be trusted to help manage their brands’ digital experiences powered by the Yext... ...Search, and other features
~Experience with Zendesk or other help desk software
~Proficient in Excel; ability to audit, analyze, and manipulate...
...development, application software development, enterprise cloud and managed services, quality assurance and testing, security, operations, help desk, technology advisory services and more. The company’s agile team consists of world-class information technologists and business...
...gym and as such they represent the organizations commitment to exceptional customer service. The Receptionist ensures that the front desk operations run smoothly efficiently and professionally contributing to a positive experience for all.
Key responsibilities...
...platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation...
...to business around downtime, major outage; and coordination with non-Provider teams as required (i.e., infrastructure team, Service Desk, etc.).
Qualifications & Experiences:
~3 to 5 years of experience as support analyst or business analyst
~ Problem-solving mindset...
...team and has shared accountability with the team on delivery and continuous improvements
Enables and ensures clear communication to help the Development team to meet its goal
Helps team to celebrate smart failure and learn new ways to improve
Applies self-...
...The IT Desktop Support Engineer is responsible for Service Desk ticket diagnostics and escalating to the appropriate team member. The person will be the liaison between ReleasePoint IT support at the Claremont office and the business systems users in Hyderabad, India,...