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- ...enthusiastic and tech-savvy individual ready to advance your career as a Desktop Technician/Junior Systems Administrator. With experience in helpdesk support, you have progressed from Level 1 to Level 3 and become a trusted resource for your colleagues. You enjoy providing...
- ...Description Inbox Business Technologies is hiring an IT Helpdesk Team Lead who is responsible for supervising his regional field engineers team ensuring timely resolution of technical issues maintaining service quality and meeting SLA targets. This role acts as the...
- A technology services company is seeking a Customer Support Representative in Lahore to provide professional support for customer inquiries, primarily focusing on ATM-related issues. The role requires strong communication skills, a customer-centric approach, and problem...
Murkez Technologies
Lahore3 days ago - An innovative managed service provider is seeking a proactive System and Network Engineer to join their dynamic team. In this role, you will provide exceptional remote support to a diverse clientele, ensuring seamless operations and high-quality service delivery. You will...
Elogixit
Lahore1 day ago - ELogix IT (Managed Service Provider) is actively searching for a proactive and motivated System and Network Engineer to become a valued member of our team. This role involves delivering top-notch remote support to a diverse range of users, including both our internal staff...
Elogixit
Lahore2 days ago - ELogix IT (Managed Service Provider) is actively searching for a proactive and motivated System and Network Engineer to become a valued member of our team. This role involves delivering top-notch remote support to a diverse range of users, including both our internal staff...
Elogixit
Lahore2 days ago - ...We are looking for a dedicated IT Support / Helpdesk Support Agent to provide remote technical support to US-based users while working onsite from our Karachi office during the night shift. The ideal candidate will be confident in English communication, technically sound...
Digital Auxilius
Karachi4 days ago - A technology solutions company in Karachi is seeking an IT Helpdesk Team Lead to supervise a team of field engineers. The role involves ensuring timely resolution of technical issues, maintaining service quality, and managing escalations. Candidates should possess a Bachelor...
Internetwork Expert
Karachi1 day ago - ...infrastructure. This includes Active Directory (AD) firewall management network switches web server administration PC support and helpdesk services. Expertise in AWS infrastructure management is highly required. Key Responsibilities: Manage and maintain...
- ...opportunity for candidates looking to grow their careers in IT Support Technical Support Engineering Customer Support Engineering and Helpdesk Operations . Key Responsibilities Provide technical support to clients via calls emails and chat in fluent English...
- ...services (Exchange Online, OneDrive, Teams, Intune). ~ Provide technical support for infrastructure-related issues escalated by helpdesk or other teams. ~ Participate in infrastructure improvement projects and contribute to automation and optimization...
- ...Experience of handling Enterprise Mobility operations (work from anywhere, any device any time). · Develop understanding of IT Helpdesk processes and tools. · Meet relevant internal and external stakeholders e.g., suppliers, principles, BSS-IT, IP Network, IT ServiceDesk...
- ...quality support to both internal and external customers. Provide first line support to our customers via various channels such as helpdesk telephone & email. Active Queue Management ensuring a high level or customer satisfaction. Deliver an exceptional customer...
- ...on SaaS tools administration asset management office network stability and smart automation using AI . This is not a pure helpdesk role and not a hardcore DevOps position. We want someone who can own systems prevent recurring issues and improve how work gets...
- ...installing, configuring, maintaining, and troubleshooting network and data center technologies. 5+ years of experience in a helpdesk or technical support role, providing frontline support and resolving issues via ticketing systems. Expertise in Microsoft 365...
- ...critical thinking abilities. Ability to work efficiently in a fast-paced, high-volume environment. Proficiency in using CRM or helpdesk software. Knowledge of IT systems, software, or technical troubleshooting is a plus. Preferred Skills: Prior experience...
- ...high level of customer satisfaction Requirements: ~ Minimum 2 years of experience in technical support IT helpdesk or network/system administration ~ Good understanding of Linux environments protocols web infrastructure and...
- ...common user questions during sessions and provide clear, concise answers. · Highlight where to find further support, including helpdesk resources, tutorials, and FAQs. · Escalate technical issues or recurring user concerns to the appropriate internal teams. · Collect...
- ...system (HyperV) Coordinates with customers to plan and implement software upgrade actions and OS installation Responsible for Helpdesk Support on desktop software & hardware and work with service providers in case of hardware failure To follow up procurement &...
Astera Software, Inc.
Karachi5 days ago - ...to end-users. This role demands in-depth knowledge of cloud technologies, basic networking and security, and the ability to handle helpdesk tickets for cloud-based environments. INTECH’s commitment to cutting-edge technology ensures that you will contribute to building...
SENSYS Inc.
Lahore4 days ago - ...Identify, analyze, and troubleshoot issues related to GIS data management, mapping workflows, tools, and databases. Monitor the Helpdesk/Service Center system and respond to tickets efficiently. Install, configure, test, troubleshoot, repair, and maintain GVERSE...
LMK Resources Ltd.
Islamabad5 days ago - ...information clearly and professionally to clients and colleagues.* Customer Service Experience: Prior experience in customer service or helpdesk support, with a passion for problem-solving and assisting others.* Network and Windows File Sharing: Knowledge of File Sharing,...
EWS Group
Lahore1 day ago - ...primary contact for learners, providing guidance and support throughout their academic journey.Responsibilities include managing helpdesk communications, resolving issues, assisting with student orientation, and facilitating career support services. The ideal candidate...
Bahria University
Lahore3 days ago - ..., and security incidents. Handle licensing assignments, optimization, and cost management. Respond to escalated issues from helpdesk within defined SLAs. Implement and monitor Microsoft Secure Score recommendations. Assist customers with phishing simulations...
Cloudtastic Private Limited.
Karachi1 day ago - ...learners. Ability to guide students on academic schedules, policies, and LMS navigation. Technical proficiency in managing online helpdesks, chatbots, ticketing systems, and digital tools. Problem‑solving skills to escalates and track issues effectively. Basic...
Bahria University
Islamabad Capital Territory3 days ago - ...systems. Operations Lead IT staff: assign work, verify completion, maintain procedure docs. Operate osTicket or equivalent helpdesk platform with defined SLAs. Act as L3 escalation for network, system, and security incidents. Track vendor SLAs,...
Digital Auxilius
Karachi4 days ago - ...engages relevant ND teams where required. Conducts in-depth analysis of Core KPIs in case of bulk complaints reported from CC Helpdesk and engages relevant ND teams. Coordinates with the complaining customer where it’s necessary and performs H2H testing to get...
