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- Recruit AI is looking for a dedicated International Helpdesk Support Representative to join its Information Technology department in Lahore. This full-time onsite role operates during US time zone hours, from 6 pm to 3 am, Monday through Friday. The representative plays...
- ...We are looking for a dedicated IT Support / Helpdesk Support Agent to provide remote technical support to US-based users while working onsite from our Karachi office during the night shift. The ideal candidate will be confident in English communication, technically sound...
- ...enthusiastic and tech-savvy individual ready to advance your career as a Desktop Technician/Junior Systems Administrator. With experience in helpdesk support, you have progressed from Level 1 to Level 3 and become a trusted resource for your colleagues. You enjoy providing...
- ...infrastructure. This includes Active Directory (AD), firewall management, network switches, web server administration, PC support, and helpdesk services. Expertise in AWS infrastructure management is highly required. Key Responsibilities: Manage and maintain...
100000 PKR
Job Overview We are seeking a proactive and customer-focused Technical Support Executive to assist users with our CMS platform for website creation. The ideal candidate will provide timely technical support, resolve user issues, and ensure a smooth and positive customer...- ...provide first-level technical support to users, assist in troubleshooting hardware and software issues, and log incidents through the Helpdesk system. This internship offers hands-on experience in a professional IT environment and the chance to develop technical and...
- EWS Group is seeking a Customer Services Consultant for Level-1 support at their Contour-Lahore office in Punjab, Pakistan. The role involves communicating with clients to provide exceptional customer service and troubleshoot issues effectively. The ideal candidate ...
- ...SupportFinity™ is looking for an IT Operations Manager based in Karachi Division, Sindh. The selected candidate will lead and manage IT Helpdesk operations, ensuring timely resolution of service requests and strong compliance with SLAs. Key responsibilities include...
- A leading IT services company in Karachi, Pakistan, is looking for a Technical Support Officer. This role involves providing comprehensive IT support, managing service desk activities, and ensuring efficient performance of IT systems. The ideal candidate will have a Bachelor...
- Zones IT Solutions is hiring a Technical Support Specialist in Islamabad. As the first point of contact for employee technical support, you'll resolve issues related to Windows devices and Microsoft applications. This entry-level position offers a clear growth path into...
- ...with Account Management to support client needs Escalate complex issues to Engineering with proper debugging details Follow helpdesk workflows, SLAs, and documentation standards Assist clients with technical guidance on integrations and data flows Requirements...
- ...support and dedicated resource services to clients across a wide range of industries worldwide. Our service portfolio includes IT helpdesk and tech support, dedicated staffing of system administrators, network engineers, migration experts, Microsoft 365 consultants, and...
- ...to the continuous improvement of IT Service Management (ITSM) processes Requirements ~1–3 years of experience in IT support, helpdesk, or service coordination roles ~ Bachelor’s degree in Computer Science, IT, or a related field ~ Familiarity with ITSM tools such...
- ...(GT, WS, LMTs). Safe keeping of hardware in stock and issuance as per need and approvals. Close coordination with Sales and Helpdesk team across the country. Conducting trainings for users, Helpdesk team and the management. Providing support to users in IT...
- ...support and dedicated resource services to clients across a wide range of industries worldwide. Our service portfolio includes IT helpdesk and tech support, dedicated staffing of system administrators, network engineers, migration experts, Microsoft 365 consultants, and...
- ...candidate will assist in delivering technical support, troubleshooting hardware and software issues, and logging incidents through the IT Helpdesk system to ensure smooth day-to-day operations. This role offers an excellent opportunity to gain hands-on experience in a...
- ...-day IT operations and end-user support services. * Define IT service standards, SLAs, and support processes. * Manage IT helpdesk operations and service improvement initiatives. * Ensure effective vendor management and technology procurement. * Lead enterprise...
- ...with JavaScript, HTML, and web tracking integrations Good understanding of data flows and system integrations Familiarity with helpdesk and ticketing tools (Jira, Zendesk, Freshdesk, etc.) Nice to Have Experience with mobile SDKs (Android/iOS/React Native/...
- ...Govern procurement controls, approval hierarchies, audit readiness, and compliance to procurement policies. Lead Procurement Helpdesk operations including ticket resolution, issue categorization, process clarifications, and user support. # Contract Lifecycle Management...
- ...update Desktop Procedures (DTPs) and process documentation for PR-to-PO activities. Provide operational support in procurement helpdesk interactions related to PR/PO, catalogs, buying channels, and system/process queries. Contract management Administer contract...
- ...ability to work independently while collaborating with internal stakeholders and technical teams. Responsibilities NetSuite Helpdesk & Functional Support ~ Manage and own the NetSuite helpdesk queue as the primary point of contact for all support requests...
- ...Graduate or Diploma holder in IT, Computer Science, or a related field ~6 months to 2 years of hands-on experience in IT support or helpdesk role ~Basic understanding of hardware, software, and peripheral troubleshooting ~Familiarity with Windows OS, MS Office...
- ...common user questions during sessions and provide clear, concise answers. · Highlight where to find further support, including helpdesk resources, tutorials, and FAQs. · Escalate technical issues or recurring user concerns to the appropriate internal teams. · Collect...
- ...installing, configuring, maintaining, and troubleshooting network and data center technologies. 5+ years of experience in a helpdesk or technical support role, providing frontline support and resolving issues via ticketing systems. Expertise in Microsoft 365...
- ...tools such as: Microsoft 365 Microsoft Defender Mimecast RMM tools (Datto RMM, Kaseya VSA) ConnectWise PSA Other MSP, helpdesk, and security tools Operations & Support Manage individual and team service/project tickets with timely updates....
- ...work well within a team-based culture.***Education & Experience**** 4+ years of experience in product support, customer service, helpdesk, or contact centre roles* Experience in product support, hospitality, club operations, or service-based industries is preferred* Bachelor...
- ...knowledge of Microsoft Office and website applications.* **Customer Service Experience:** Minimum of 2 years in a customer service or helpdesk environment, with a passion for problem-solving and client satisfaction.* **Organizational Skills:** Excellent multitasking and...
- ...develop and maintain strong relationships with potential clients Position Arpatech as the preferred partner for our range of IT Helpdesk, Cloud Services, and Software Solutions via call/email outreach Generate leads, pitch company offerings, and close deals to...
- ...Technical Support Engineer? We are seeking a skilled and customer-focused Technical Support Engineer to support our Corporate Helpdesk operations, ensuring reliable services, rapid issue resolution, and high user satisfaction across Enterprise environments. The ideal...
- ...to end-users. This role demands in-depth knowledge of cloud technologies, basic networking and security, and the ability to handle helpdesk tickets for cloud-based environments. INTECH’s commitment to cutting-edge technology ensures that you will contribute to building...
