Search Results: 15 vacancies
...Job Description: Night Jr/Sr Helpdesk Technician
Join our IT Tech Support Call Center team in Karachi! We are a leading Accounting firm seeking an experienced Helpdesk Technician to provide technical support during night shifts.
Responsibilities:
-Respond to technical...
...is required. ITIL strategist Certification would be a plus.
Experience in working closely with DevOps, Developers, Systems, and Helpdesk teams.
At least 10+ years of experience working in the IT industry.
Results:
Ensure the smooth functioning of the clients...
...automation, and continuously evaluating and bringing in top tier hardware & software solutions.
Responsibilities:
Ownership of Helpdesk - transacting with users through a service desk tool and continually making recommendations and updates to improve the user...
...required. This position will report directly to Sr. Consultant and the President/Owner. Day-to-Day tasks will include:
• Assist with Helpdesk ticket escalations from Level-1 helpdesk & change management requests
• Monitor clients’ Servers & Networking through MSP...
...provide enterprise-level support to our growing client list.
Responsibilities
Deliver excellent customer support via email/helpdesk, and live chat
Deploy, Automate, Support, and Troubleshoot services
Migrate Applications to our Platform
Build, operate and...
...Job Description
Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure...
...hardware and software) which includes troubleshooting, researching and resolving issues in a timely manner.
Responsible for ensuring Helpdesk tickets are documented and resolved in a timely manner.
Act as subject matter expert and respond to complex questions and...
...data and HR management policies and procedures. Work Effect / Function:
Operational support, resourcing, administration, and IT Helpdesk. Gathers appropriate documentation for new hires for the process as required to ensure on-boarding process is completed as...
...ensure everyone has what they need to perform at their highest level
What We’ll Expect From You:
Successful track record in Helpdesk and IT systems administration with experience in an environment supporting a minimum of 200 employees
Expertise in both Mac OS...
100000 - 150000 PKR
...We are US based IT company we are looking Helpdesk Technician. Candidate must be Fluent in English, Must have knowledge of server, office , Networking and AD, Must be able to work in night shift. Job Summary:
The T Tech Support role is responsible for providing technical...
...Qualifications
Associate’s degree or above in computer science, information systems, or related field
Prior experience working on a Helpdesk, in IT, or similar technical function
~ Additional Job Description Preferred Qualifications
~ Bachelor's degree or above...
...Coordinate with the ReleasePoint US IT team to deliver local technical support.
Respond to support requests and inquiries in the helpdesk systems. Perform troubleshooting to isolate and diagnose system problems on network connectivity, workstations, printers, scanners...
...for the Company.
Primary interface for troubleshooting and resolving data network problems.
Provides operational support to Helpdesk staff.
Responsible for upgrading and support of data network hardware and software.
Direct and perform network architecture...
...hardware problems, escalating complex issues to senior support specialists as needed.
Document support tickets accurately in the helpdesk system, maintaining detailed records of troubleshooting steps and solutions.
Assist in the deployment and configuration of...
...smooth functioning of our systems. You will work closely with cross-functional teams to prioritize and resolve tickets raised by the Helpdesk team, perform root cause analysis, and communicate effectively with stakeholders
Key Responsibilities: Provide L2/L3...