Search Results: 14 vacancies
...We are hiring "Avaya Specialist" for our Head Office. Candidate must have the following technical expertise
Hands on experience on Avaya Aura Enterprise Contact Center Servers, with Avaya proprietry Recorder and Reporter.
Avaya IP Office products
Sound knowledge...
...Payment Solutions, CRM, Data Security, Satellite Communication and BI in partnership with market leaders like Fundamo, Oracle, Microsoft, Avaya, I Direct, Verifone and SafeNet.
We are expanding our business and looking for highly motivated and objective driven...
...degree in relevant discipline / industry
•Minimum 2 years of experience in contact centre RTA role
•Preferred skills on WFM tools (AVAYA/Genesys etc.)
•Displays a strong sense of urgency, can act quickly to changing situations.
•Demonstrates excellent attention to...
...communication (Verbal and written) skills (preferably a North American accent)
Experience in MS Office (Word, Excel, PP), RingCentral, Avaya/Cisco IP Phones
Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support
Available to...
...TGM_PAGESPEED_LAZY_ITEMS_INGORED_BLOCK_19_20
Knowledge, Skills and Experience: · Development of IVR applications using Avaya OD. Inbound and outbound IVR applications development (POM).
· Experience 3-6 years
IVR BA / Tester : · Work closely with IVR development...
...plan, call path, call control). Understand how Afiniti core routing engine works and know about its constituent parts. Understand Avaya/Cisco/Genesys terminology and be able to describe their products.
~ Infrastructure and Networks: Intermediate to advanced competence...
...Technical Skills
•Problem Solving Skills
•Analytical Skills
•MS Office
•Forecasting & Budgeting
•Skills on leading WFM tools (AVAYA/Genesys etc.)
•Knowledge of contact center operations, staffing models, and scheduling best practices
Competencies:
•Customer...
Hiring now: IT Engineer required. REQUIREMENTS
Looking for Avaya IP Telephony certified Engineer with 3-5 years experience. knowledge on Avaya IP Office, Call center implementation and Support, Avaya Aura System , CTI integrations etc..
UAE experience and UAE Driving...
Looking for Avaya IP Telephony certified Engineer with 3-5 years experience. knowledge on Avaya IP Office, Call center implementation and Support, Avaya Aura System , CTI integrations etc.. REQUIREMENTS
Experience: 1 - 3 years . Experience in UAE: experience in UAE...
...generation of internal and external products
Key Responsibilities
Maintain and deploy Afiniti telephony environments including: Avaya CM, Avaya AACC, Genesys Framework, Genesys OCS, Cisco UCCE, Cisco UCCX, Asterisk, Collab OneContact etc.
Coordinate with...
...Assistant Sales Manager
Access Group, Pakistan
We Required Sales Managers who can sell Avaya Products & i Direct in the targeted market and must be familiar with all these criteria.
1. Account Management
2. Lead Generation
3.Problem Solving
4. Deal Closure...
...Issues tracking: Jira
~Knowledge of CTI & IVR Development would be advantageous (Optional)
~Knowledge of IPCC platforms from Huawei, Avaya, Cisco would be advantageous (Optional)
~Experience in a SaaS environment a plus (Optional)
~Knowledge of developing code in a...
...Payment Solutions, CRM, Data Security, Satellite Communication and BI in partnership with market leaders like Fundamo, Oracle, Microsoft, Avaya, I Direct, Verifone and SafeNet.
We are expanding our business and looking for highly motivated and objective driven...
...plus
~Knowledge of CTI / VoIP development would be advantageous
~Knowledge of IPCC/Call Centre platforms from Asterisks, Huawei, Avaya or Cisco would be advantageous
~Experience in developing Enterprise grade projects/products will be a big plus
Duties & Responsibilities...