Search Results: 10 vacancies
...We are hiring "Avaya Specialist" for our Head Office. Candidate must have the following technical expertise
Hands on experience on Avaya Aura Enterprise Contact Center Servers, with Avaya proprietry Recorder and Reporter.
Avaya IP Office products
Sound knowledge...
...successful deployment of VoIP technologies and contact center software. Your strong technical background and experience with Genesys, Avaya, Cisco, and other relevant software will be essential in driving project success.
Key Responsibilities:
Project Planning and...
...Payment Solutions, CRM, Data Security, Satellite Communication and BI in partnership with market leaders like Fundamo, Oracle, Microsoft, Avaya, I Direct, Verifone and SafeNet.
We are expanding our business and looking for highly motivated and objective driven...
...Avanza is CMMI and ISO 9001 certified and a Microsoft Gold Certified Partner, with development partnerships with NCR and alliances with Avaya, Teradata, Logica, and IBM.
Role Description
This is a full-time on-site role for a Software Development Manager JAVA at...
...degree in relevant discipline / industry
•Minimum 2 years of experience in contact centre RTA role
•Preferred skills on WFM tools (AVAYA/Genesys etc.)
•Displays a strong sense of urgency, can act quickly to changing situations.
•Demonstrates excellent attention to...
...plan, call path, call control). Understand how Afiniti core routing engine works and know about its constituent parts. Understand Avaya/Cisco/Genesys terminology and be able to describe their products.
~ Infrastructure and Networks: Intermediate to advanced competence...
...TGM_PAGESPEED_LAZY_ITEMS_INGORED_BLOCK_19_20
Knowledge, Skills and Experience: · Development of IVR applications using Avaya OD. Inbound and outbound IVR applications development (POM).
· Experience 3-6 years
IVR BA / Tester : · Work closely with IVR development...
...Technical Skills
•Problem Solving Skills
•Analytical Skills
•MS Office
•Forecasting & Budgeting
•Skills on leading WFM tools (AVAYA/Genesys etc.)
•Knowledge of contact center operations, staffing models, and scheduling best practices
Competencies:
•Customer...
...generation of internal and external products
Key Responsibilities
Maintain and deploy Afiniti telephony environments including: Avaya CM, Avaya AACC, Genesys Framework, Genesys OCS, Cisco UCCE, Cisco UCCX, Asterisk, Collab OneContact etc.
Coordinate with...
...Payment Solutions, CRM, Data Security, Satellite Communication and BI in partnership with market leaders like Fundamo, Oracle, Microsoft, Avaya, I Direct, Verifone and SafeNet.
We are expanding our business and looking for highly motivated and objective driven...