Get new jobs by email
- A call center administrators primary responsibility is to oversee the day-to-day operations... ...center and the agents who interact with customers. REQUIREMENTS High school diploma... .... Exceptional interpersonal, customer service, problem-solving, verbal and written communication...
- ...discussed REQUIREMENTS • Proficient in relevant computer applications • 2-4 years of experience in a call center environment • Knowledge of customer service practices and principles • Excellent data entry and typing skills • Superior listening, verbal, and...
- A Call Center Supervisor organizes and directs the staff in an organizations call center. They are responsible for assessing their work... ...education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills...
- Overall, the Call Center Manager job description is a blend of analytics, team management, and human resource duties. They develop objectives... ...and analyze call center statistics (like sales rates and customer service metrics) to ensure that these objectives are met....
- ...large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research... ...be preferred. Exceptional customer service, active listening, and verbal and...
- Contact center administrators are responsible for overseeing the day-to-day operations of a call center. They oversee staff members and ensure that customer service representatives are delivering quality service to customers. REQUIREMENTS Education: Bachelor Degree...
- Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions...
- As a Call Center Executive, you will be the first point of contact for our customers, providing them with exceptional service and support. Your primary responsibility will be to handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring...
- A Call Center Administrator oversees the day-to-day operations of a call center, ensuring smooth functioning and quality customer service. They manage resources, including technology, budget, and personnel, and maintain communication with other departments. REQUIREMENTS...
- We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center manager will assist in establishing... ...processes in an effort to better support customers. You should have exceptional...
- A Call Center Administrator is responsible for the day-to-day operations of a call center, overseeing staff, ensuring quality customer service delivery, managing resources like technology and budget, and maintaining smooth workflow by coordinating with other departments...
- Call Center Managers are responsible for staff in a call center, who they train, hire, monitor, and motivate. Their job is to make sure... ...they oversee meet their companys goals and provide sufficient customer support, but theres a lot that goes into this process. REQUIREMENTS...
- manages a team of customer service representatives in a call center. Their responsibilities include: Team management: Overseeing daily activities, ensuring employees adhere to policies, and monitoring attendance and performance Hiring and onboarding: Filtering resumes...
- A call center supervisor oversees daily operations, ensuring customer service representatives meet performance targets and adhere to company policies. They bridge management and agents, facilitating communication and implementing strategies to enhance customer satisfaction...
- Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like... ..., especially in management, is preferred. Call center, customer service, or supervisory experience may be required. Proficiency with...
- A Call Center Administrators job description focuses on overseeing the daily operations of a call center, ensuring smooth functionality and efficient customer service. They manage staff, resources, and communication, ensuring that all aspects of the call center are running...
- A Call Center Executives job involves handling customer interactions, primarily via phone, to address inquiries, resolve issues, and provide support. They may... ...a call center environment • Knowledge of customer service practices and principles • Excellent data entry and...
- hiring, training, and managing staff to handle customer service issues. They set, meet, and exceed goals by providing customers excellent service and helping motivate their team to do the same using key metrics. REQUIREMENTS Experience: at least 1 year . Education:...
- We are searching for a polite, professional call center Supervisor to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call...
- A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. REQUIREMENTS Experience...
- Call Center Executives speak to customers or clients over the phone, answer inquiries, and provide solutions to product or service problems. They typically work in an office environment, handling inbound or outbound phone calls throughout a shift. REQUIREMENTS Experience...
- We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-... ...improvements. As a call center manager, you must also have excellent customer service and communication skills. The goal is to do everything...
- A Call Center Manager is a professional in charge of hiring, training, and managing staff to handle customer service issues. They set, meet, and exceed goals by providing customers excellent service and helping motivate their team to do the same using key metrics. REQUIREMENTS...
- Handle inbound and outbound calls in a professional manner. Address customer inquiries and resolve issues promptly. Maintain accurate records of customer interactions and transactions. REQUIREMENTS Experience: 1 - 3 years . Languages: good English required, Arabic...
- responsible for staff in a call center, who they train, hire, monitor, and motivate. Their job is to make sure that the teams they oversee meet their companys goals and provide sufficient customer support, but theres a lot that goes into this process. REQUIREMENTS Experience...
- We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field... ...supervisor or similar supervisory position Experience in customer service is essential Proficient in English; Good knowledge of...
- Answers and responds to incoming calls, triage and distributes calls as needed. Receives payment and records receipts for services. Posts and balances daily batch. Makes bank deposits on a daily basis. REQUIREMENTS Experience: 1 - 2 years . Experience in UAE: experience...
- Currently need Call Center Supervisors with good experience and qualifications REQUIREMENTS Experience: 3 years minimum . Education: Bachelor Degree required . UAE driving license: UAE driving license required Salary: Negotiable
- A Call Center Executive, also known as a Call Center Agent or Representative, handles customer service matters via phone, offering support, resolving issues, and potentially engaging in sales or market research activities. REQUIREMENTS Experience: at least 1 year ....
- Call Center Executives are intermediates between customers and companies and their main tasks are answering to incoming calls, handling inquiries and providing customer service support. REQUIREMENTS Experience: 1 - 3 years . Languages: English required PROVISIONS...