Search Results: 5 vacancies
...automation, and continuously evaluating and bringing in top tier hardware & software solutions.
Responsibilities:
Ownership of Helpdesk - transacting with users through a service desk tool and continually making recommendations and updates to improve the user...
...data and HR management policies and procedures. Work Effect / Function:
Operational support, resourcing, administration, and IT Helpdesk. Gathers appropriate documentation for new hires for the process as required to ensure on-boarding process is completed as...
...Job Description
Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure...
...Qualifications
Associate’s degree or above in computer science, information systems, or related field
Prior experience working on a Helpdesk, in IT, or similar technical function
~ Additional Job Description Preferred Qualifications
~ Bachelor's degree or above...
...Coordinate with the ReleasePoint US IT team to deliver local technical support.
Respond to support requests and inquiries in the helpdesk systems. Perform troubleshooting to isolate and diagnose system problems on network connectivity, workstations, printers, scanners...